Staff Product Designer

🕒 October 12

🇺🇸 United States – Remote

💵 $150k - $190k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

👻 Ghost score 8%

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Talkiatry

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

👥 B2C

Healthcare • B2C

Talkiatry is a virtual psychiatry provider that delivers 100% online psychiatric care and medication management. The platform matches patients to licensed psychiatrists and other clinicians, offers follow-up care with the same provider, and treats conditions such as ADHD, anxiety, depression, bipolar disorder, OCD, PTSD, insomnia and peripartum/postpartum needs. Talkiatry operates in-network with major insurers, provides copay estimates, a patient portal, and resources like quizzes and medication information. The site notes its clinicians average 10 years of experience, represent multiple subspecialties, and speak many languages.

📋 Description

• Lead product design across Clinical AI experiences, patient portal flows, and design system evolution • Design AI-powered experiences supporting patients between psychiatry sessions from concept through launch and iteration • Define interaction patterns for conversational AI and emerging technologies • Improve patient portal experiences including intake, appointment management, and visit preparation • Translate complex AI capabilities and limitations into intuitive, transparent, and trustworthy experiences • Partner with Product, Engineering, AI/ML, Clinical, and other cross-functional teams to shape product strategy • Prototype and test conversational AI, web, and mobile interaction patterns • Advocate for patient needs, safety, trust, accessibility, and usability • Conduct user research and usability testing • Use research, product data, experimentation, and qualitative feedback to improve post-launch experiences • Deliver high-quality interaction and visual design from early concepts through polished execution • Influence product and design decisions as a senior individual-contributor leader • Lead evolution of Talkiatry’s design system across web, mobile, and emerging interaction models • Raise the craft bar through critique, mentorship, collaboration, and example-setting

🎯 Requirements

• 7+ years of product design experience • Experience owning complex digital products from discovery through implementation and iteration • Portfolio demonstrating strong product thinking, interaction design, and exceptional visual/UI craft; portfolio required for consideration • Strong experience designing rich web and native mobile products • Experience operating autonomously and leading design in ambiguous or zero-to-one product spaces • Experience designing products where trust and transparency are critical • Strong systems thinking • Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design • Strong user research skills, including independently planning and conducting user research and usability testing • Experience creating and evolving scalable design systems • Strong prototyping skills • Experience collaborating with product managers and engineers and contributing to product strategy • Strong communication and storytelling skills • Curiosity about emerging technologies and willingness to learn through experimentation • Healthcare experience is a plus, not required • Experience with conversational interfaces, AI/ML/LLM products, healthcare or regulated industries, patient-facing products, or visual language/design-system evolution is especially valued • Must be authorized to work in the United States; visa sponsorship or transfer may be required to be disclosed

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • 401(k) with company match • Generous paid time off • Company holidays • Paid parental leave • Additional employee benefits • Remote work within the United States • Professional growth and skill development opportunities • Mission-driven work improving access to mental health care

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