Manager – Mid Market Account Management

Job not on LinkedIn

3 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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TCP Software

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HR Tech • SaaS

TCP Software is a provider of employee scheduling, time & attendance, and workforce management solutions. Its product portfolio includes SaaS platforms (TimeClock Plus, Humanity Schedule, Aladtec, Humanity Time, ScheduleAnywhere) plus time clock hardware and integrations with ERP/HCM/payroll systems. TCP focuses on automating scheduling and time tracking to improve payroll accuracy, compliance, and labor cost management for organizations of varying sizes across industries such as education, public safety, healthcare, retail, hospitality, and manufacturing.

501 - 1000 employees

Founded 1988

👥 HR Tech

☁️ SaaS

📋 Description

• Manage and mentor a team of Mid-Market Account Managers, helping them exceed revenue targets through effective account growth strategies. • Foster a high-performance sales culture, ensuring the team is motivated, accountable, and equipped to succeed. • Provide hands-on coaching, conducting regular 1:1s, deal reviews, and skill development sessions to improve prospecting, pipeline management, and closing strategies. • Develop and execute strategies to increase revenue within the Mid-Market segment by driving expansion into new locations, departments, and solution sets. • Ensure account managers actively prospect and engage new contacts within existing accounts through calling, emailing, and networking. • Monitor team sales performance, pipeline health, and key revenue metrics, adjusting strategies as needed to meet goals. • Leverage sales methodologies (e.g., MEDDPICC) to help the team effectively position TCP solutions and drive deal success. • Partner with Customer Success Managers (CSMs) to identify expansion opportunities during renewal cycles and ensure a seamless customer experience. • Work closely with Product, Marketing, and Sales Enablement teams to refine go-to-market strategies and equip the team with compelling sales materials. • Collaborate with leadership to refine and optimize sales processes, playbooks, and account segmentation strategies. • Implement best-in-class sales practices, ensuring consistent execution across the team. • Continuously assess and improve team performance through CRM analytics, forecasting, and data-driven decision-making.

🎯 Requirements

• Bachelor’s Degree in related field required, MBA/MS preferred • 3-5 years of experience in sales or account management, with at least 3+ years of experience leading a team of quota-carrying account managers. • A proven track record of driving revenue growth within mid-market accounts through upselling, cross-selling, and expansion strategies. • Strong coaching and leadership skills, with experience developing and scaling high-performing account management teams. • Expertise in prospecting within existing accounts, helping teams engage new contacts in departments, locations, or business units to expand footprint. • A data-driven mindset, with experience in forecasting, pipeline management, and sales analytics. • Experience with SaaS, workforce management, or HR technology solutions (preferred but not required). • Familiarity with MEDDPICC, Challenger, or Solution Selling methodologies. • Strong collaboration skills, with the ability to align sales efforts with Customer Success, Marketing, and Product teams.

🏖️ Benefits

• Competitive salary • 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays • 8 hours to volunteer and impact the community • Comprehensive benefits (Health/Dental/Vision/ 401K) • Employee Choice Pre-Tax Benefit