Consumer Sales Advisor

🕒 Yesterday

🇺🇸 United States – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

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TDS Telecommunications LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1969

📡 Telecommunications

👥 B2C

🛍️ eCommerce

Telecommunications • B2C • eCommerce

TDS Telecommunications LLC is a leading provider of high-speed fiber internet, telephone, and television services. The company focuses on delivering reliable and affordable connectivity for both residential and business customers. With a commitment to community involvement and customer support, TDS is dedicated to enhancing the online experience through advanced technology and excellent service.

📋 Description

• Deliver sales results by providing exceptional customer service. • Exceeds or meets monthly sales goals of strategic products such as but not limited to, Voice, High Speed Data, TV, and Internet Content Product Offerings. • Consults with customers on service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. • Maintains and grows existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, downgrades, and other miscellaneous inquiries. • Is responsible for reselling customers on the benefits of having TDS service and subsequently protecting existing revenue. • Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales Goals. • Maintains regular attendance and promptness for work. • Special Projects as assigned by Supervisor.

🎯 Requirements

• 6+ months experience in a sales role • 2+ years’ experience using a PC with various software packages • 6+ months experience in a fast-paced environment managing multiple tasks • 6+ months experience working with detailed data • Understanding of the telecommunication industry • Understanding of telecommunication products and services • Excellent interpersonal communication skills (i.e., verbal, written, listening) • Ability to handle a high volume of phone calls in a structured, contact center environment • Problem solving skills (i.e. customer complaints, competitive issues) • Successful completion of classroom training will be required • Demonstrated success in a competitive sales environment • Able to Work Overtime with Advance Notice • Ability to Work shift with ending time of 10 p.m. CST and a Saturday Rotation

🏖️ Benefits

• Medical Coverage • Dental Coverage • Vision Coverage • Life Insurance • 401(k) Plan • Generous Vacation & Paid Sick Leave • Seven Paid National Holidays & One Floating Holiday • Paid Parental Leave (6 weeks after 12 months of employment) • Adoption & Surrogacy Assistance • Employee Assistance & Wellness Programs • Short-Term & Long-Term Disability • TDS Service Discounts • Education Assistance • Paid Volunteer Time