Website Performance Manager

🕒 August 22

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Own website relationships for automotive dealership clients • Transform website support from reactive to proactive and drive the vision and delivery of website products • Respond quickly to dealership inquiries and solve issues • Drive product retention and present revenue- and non-revenue-generating enhancements • Assist with portfolio application growth through upsell, expansion, and upgrades • Build and maintain relationships across a portfolio of clients • Manage full and/or complex account loads • Understand and articulate user problems while triaging and prioritizing bugs and issues • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Manage account progress and results to support client retention • Collaborate with digital, creative services, and other departments • Recommend site performance improvements and enhancements involving creative services, third-party advisements, and responsive design

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management • Understanding of dealership operations • Ability to work effectively with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications in Ads, Analytics, Video, Mobile, etc. • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management capabilities • Ability to work independently and in a team environment • Knowledge of Salesforce • Proficiency with MS Office: Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to work independently • Must reside in the Continental U.S.; Eastern or Central time zones highly preferred • Ability to support 8:30AM-5:30PM Eastern business hours

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Company benefit offerings

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