Teneo Online School
Education • B2C • eCommerce
Teneo Online School is a leading online educational institution offering flexible learning options for students from Grade R to Grade 12. The school provides live online classes and pre-recorded lessons taught by expert teachers, accommodating various learning preferences. Teneo offers a structured curriculum with access to three top examination boards recognized locally and internationally. The school supports an interactive learning environment with resources like lesson recordings, a learning platform, and a Parent App. Students can participate in the Teneo Open Day to explore what makes it South Africa's top online school. Teneo emphasizes high-quality online schooling and aims to unlock the extraordinary potential in every child.
501 - 1000 employees
Founded 2018
📚 Education
👥 B2C
🛍️ eCommerce
Admissions Partner
Job not on LinkedIn
September 6
Teneo Online School
Education • B2C • eCommerce
Teneo Online School is a leading online educational institution offering flexible learning options for students from Grade R to Grade 12. The school provides live online classes and pre-recorded lessons taught by expert teachers, accommodating various learning preferences. Teneo offers a structured curriculum with access to three top examination boards recognized locally and internationally. The school supports an interactive learning environment with resources like lesson recordings, a learning platform, and a Parent App. Students can participate in the Teneo Open Day to explore what makes it South Africa's top online school. Teneo emphasizes high-quality online schooling and aims to unlock the extraordinary potential in every child.
501 - 1000 employees
Founded 2018
📚 Education
👥 B2C
🛍️ eCommerce
📋 Description
• Act as a trusted advisor to prospective families, guiding them through the full enrolment journey. • Respond promptly to inbound WhatsApp, phone, e-mail, and chat enquiries; conduct outbound follow-ups and schedule virtual consultations. • Apply consultative sales techniques to uncover motivations and recommend tailored academic pathways (CAPS, IEB, SACAI, Cambridge). • Use CRM (HubSpot) alerts to prioritise high-intent leads and maintain 100% CRM data accuracy. • Track, nurture, and convert leads within agreed SLAs; meet weekly, monthly, and quarterly enrolment targets. • Follow up on paused or incomplete applications, document gaps, and manage payment queries. • Guide families through subject choices, grade placements, and curriculum requirements; collect, verify, and process admissions documentation per DBE, POPIA, SACAI, IEB, and Cambridge standards. • Liaise with Marketing, Enrolment Co-ordinators, and Onboarding teams; attend weekly training; share insights to optimise campaigns and the admissions journey.
🎯 Requirements
• Completed undergraduate degree or equivalent. • 5+ years in a customer-facing sales or customer-service role (education, ed-tech, telecoms, or financial services advantageous). • Proficient user of CRM platforms (HubSpot preferred) and digital communications tools. • Fluent English; Afrikaans and/or a South African vernacular language (e.g. isiZulu, Sesotho, Xhosa) highly desirable. • Willingness to work some evenings/weekends during peak enrolment periods (Dec–Jan). • Empathetic, professional communicator with strong attention to detail. • Reliable high-speed internet and ability to work remotely.
🏖️ Benefits
• Remote work (role advertised as "South Africa - Remote") • Weekly training on products, systems, and sales best practice (professional development)
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