Terac
1 - 10 employees
Founded 2025
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Market Research
Terac is automating market research by sourcing participants, conducting interviews, and analyzing results in hours rather than weeks. Utilizing advanced AI technology, it enables companies to gain deep insights through interviews with a diverse audience. Terac emphasizes efficiency and speed in delivering comprehensive market research solutions, making it an invaluable tool for businesses seeking rapid feedback and data-driven decision-making.
Customer Service Professional – ServiceNow Workflow
Job not on LinkedIn
🕒 5 days ago
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Terac
1 - 10 employees
Founded 2025
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Market Research
Terac is automating market research by sourcing participants, conducting interviews, and analyzing results in hours rather than weeks. Utilizing advanced AI technology, it enables companies to gain deep insights through interviews with a diverse audience. Terac emphasizes efficiency and speed in delivering comprehensive market research solutions, making it an invaluable tool for businesses seeking rapid feedback and data-driven decision-making.
📋 Description
• Capture a short, asynchronous screen recording of the desktop while navigating a common support task. • Walk through a specific ServiceNow workflow step by step. • Narrate actions, thought process, and reasons for system choices. • Upload the finalized screen recording for the team to evaluate.
🎯 Requirements
• Active customer service, support, or IT help desk professional. • Hands-on experience using ServiceNow for ticketing, routing, or general service management in a professional setting. • Familiarity with standard ticketing and resolution workflows. • Comfortable explaining digital workflows on camera. • Access to a computer capable of capturing screen and audio recordings.
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