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Head of Commercial Partnerships

🔥 1 hour ago

🌐 United Kingdom, United States – Remote

infoinfo

💵 £80k - £110k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on The Cruise Globe's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

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Logo of The Cruise Globe

The Cruise Globe

11 - 50 employees

Founded 2023

🏨 Hospitality

✈️ Travel

☁️ SaaS

Hospitality • Travel • SaaS

The Cruise Globe is a visual logbook and mapping platform for cruise passengers that lets users log, map, and share their cruise histories using AIS satellite ship-tracking data. The service provides an app and website to view exact or reconstructed cruise routes (reliable from 2015 onward), offers membership support options while keeping the core product free, and partners with The Cruise Maps to sell high-quality print maps of cruises. Upcoming features include cruise countdowns, predictive routes, social interactions, and planned support for river cruises.

📋 Description

• Secure co-operative marketing investment from cruise lines across the UK, US and future territories against an annual target • Build the commercial offer, including partner decks, rate cards, proposals and packages • Extend co-op partnerships to tourism boards, destinations, ports and adjacent travel brands • Oversee campaign delivery with content, email and design teams and report results to partners • Own cruise line relationships across the UK and US, optimising rates, overrides and coverage • Ensure full cruise line coverage in both markets, including booking UK lines for the US audience • Build relationships with ancillary suppliers such as hotels, flights, transfers, excursions and travel insurance • Work with Operations and Finance to ensure overrides and incentives are claimed and paid • Shape the preferred partner strategy over time • Support supplier rates for groups and charters with the Head of Group Sales • Maintain detailed partnership records in Salesflare CRM • Assist with UK travel-package creation for The Cruise Globe Collection • Own Klaviyo email communications for The Cruise Globe Agency, including logic, timing, audiences and final design/copy sign-off • Surface the best cruise offers for weekly Emma Cruises and The Cruise Globe emails • Coordinate FAM trips, ship visits and training events • Represent The Cruise Globe at trade shows and industry events • Lead applications to major cruise and travel industry awards and represent the company at award events • Sit on the agency leadership team and report to the Head of Agency

🎯 Requirements

• A proven co-op track record, with demonstrable success securing co-operative or trade marketing investment from cruise lines • Strong, current relationships with key commercial, trade marketing and sales contacts across major UK and US cruise lines • Commercial negotiation skills, including rates, overrides, incentives and partnership terms • Experience building travel packages • Working knowledge of ATOL and ABTA • Understanding of large-scale email marketing, including segmentation, flows, scheduling, approvals and quality control • Daily CRM use and meticulous record-keeping • Ability to excel remotely; self-motivated, organised and consistent without supervision • Comfortable working asynchronously over Slack, CRM and docs • Ambition, flexibility and willingness to work beyond a standard 9 to 6 • Experience with Klaviyo is a bonus • Experience within a host agency or consortium model, ideally within the Internova network, is a bonus • Connections with tourism boards, destinations or non-cruise travel brands are a bonus • Experience leading industry award submissions is a bonus • Personal cruise experience is a bonus • Review any non-compete, confidentiality and non-solicitation obligations in current employment contract before applying

🏖️ Benefits

• £80,000 (realistic) on-target earnings in Year 1, made up of a very competitive base salary plus commission on the co-operative marketing revenue you generate • Commission is completely uncapped • 25 days holiday plus UK bank holidays • Pension (statutory minimum) • Fully remote, with the option to join us in our London HQ • Full access to industry familiarisation trips and events • Laptop, phone system, and all tooling to operate at your best • Staff travel discounts • Real, fast progression for someone who delivers results

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