Customer Analyst

Job not on LinkedIn

🕒 June 3

🇺🇸 United States – Remote

💵 $77.8k - $97.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Logo of The Kraft Heinz Company

The Kraft Heinz Company

10,000+ employees

Founded 2015

👥 B2C

🛒 Retail

💰 $20M Post-IPO Equity on 2019-06

B2C • Food & Beverage • Retail

Kraft Heinz is the third-largest food and beverage company in North America and the fifth-largest in the world, known for its unparalleled portfolio of powerful and iconic brands. The company is dedicated to transforming the food industry, offering a range of high-quality, nutritious foods suitable for all eating occasions, whether at home, in restaurants, or on the go.

📋 Description

• Utilize sales and consumer data to build presentations for both internal and external audiences • Customer facing ownership of shopper marketing and digital plans for multiple retailers in the region • Own routines to identify key volume drivers and communicate material needs • Develop impactful customer specific selling stories that reflect key category business building initiatives • Focus on communication of actionable analysis & insights to support effective selling stories, to solve consumer needs • Assist with regular category & business reviews with the field team to improve positive business growth • Ensures that the customer, consumer and category insights are delivered timely, with full data accuracy • Analyze key merchandising events and provide actionable points of views on compliance, execution, consumption and value • Be or Grow into a Subject Matter Expert on Story Telling, Visualizations, Data Literacy, or Analytical Process • Work with the Data & Analytics team on a feedback loop of business-critical reporting and tool development

🎯 Requirements

• Experience with a corporate sales background with knowledge of business processes and Category Management • Ability to work within a Customer Business Team framework, applying a customer-first mentality for effective customer management & proactivity to achieve objectives • Ability to plan, organize and communicate priorities to leadership • Strong analytical skills with emphasis on problem solving vs. only problem identification • Use and understanding of syndicated data and panel data • Proven communication skills (written, verbal, presentation) for both internal & external outputs • Experience with Power BI development, including report and dashboard creation is a plus • Ability to work independently and as a part of a team • Excellent communication and collaboration skills • Strong presentation Skills including Verbal & Written • Strong desire to expand capabilities with Circana, Numerator, Excel, and PowerPoint • Adaptability to changing business requirements • Self-starter – highly motivated and proactive approach to all tasks • Growth Mindset with Problem Solving Skills and Attention to Detail

🏖️ Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare • Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents • We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families • Participation in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors

Apply Now

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