Associate Field Sales Account Executive – Luxury Resales Advisor

🕒 May 14

🏄 California, New York, +2 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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The RealReal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🏪 Marketplace

🛒 Retail

👗 Fashion

💰 $70M Series H - The RealReal on 2019-03

Marketplace • Retail • Fashion

The RealReal is a leading online luxury consignment marketplace that authenticates, curates, and resells pre-owned designer goods. The company operates dedicated authentication centers and combines expert human appraisal with proprietary technology to keep counterfeit items off the platform while managing logistics like receiving, photography, storage, and fulfillment. The RealReal emphasizes sustainability, inclusive retail experiences, and growth through product & technology, sales, and corporate teams to support its luxury resale business.

📋 Description

• Engage new, inactive, and prospective clients through daily outreach and in-home appointments to drive consignment activity. • Develop and execute creative networking and outreach strategies to attract new consignors, reactivate lapsed consignor relationships, and generate repeat business. • Proactively build pipeline by sourcing new leads, reactivating lapsed consignors, and converting marketing-qualified leads into active consignors. • Consistently meet or exceed monthly quotas by driving new business growth, reactivation results, and key performance metrics that contribute to overall revenue growth. • Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement, while building meaningful client relationships that extend beyond convenience and transactional service. • Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process. • Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns. • Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers. • Spend the majority of time, over 70%, in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.

🎯 Requirements

• Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance. • Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities. • Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance. • Results-oriented, and comfortable operating independently in a fast-paced, field-based environment. • Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele. • Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication. • Customer-obsessed with a passion for luxury, fashion, and sustainability. • Willing and able to travel more than 70% within the designated market. • Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.

🏖️ Benefits

• Base salary plus uncapped commission • Annual Elite Club Trip for top performers • Monthly sales competitions (i.e. cash | prizes | site credit) • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid Parental Leave • 9 Paid Company Holidays • Flexible Time Off (With Manager Approval)