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Product Management Lead Analyst, Med D Plan Finder

Job not on LinkedIn

🕒 August 11

🇺🇸 United States – Remote

💵 $76.1k - $126.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Support CMS and HPMS submission activities by coordinating data collection, validation, quality reviews, and issue resolution • Ensure submissions are completed accurately and on time across multiple plan years and business priorities • Monitor findings, trends, and corrective actions to support compliance and operational excellence • Contribute to submission validation and post-submission performance monitoring • Coordinate and validate internal and external partner data for Open Enrollment readiness • Partner with stakeholders to deliver milestones, reduce risks, and maintain execution timelines • Support testing, implementation activities, and operational readiness efforts • Maintain CMS-related reporting and operational performance metrics • Provide reporting and analysis to support informed business decisions and improved outcomes • Identify trends, risks, and opportunities for improvement across Plan Finder operations • Develop and coordinate Field Alerts and operational communications related to Medicare Plan Finder updates and CMS guidance • Coordinate intake requests, inquiries, and operational support needs through timely resolution • Support Government Programs Intake Requests (GPIR) through coordination, documentation, and communication • Develop and maintain process documentation, job aids, trackers, and reference materials • Support continuous improvement initiatives that enhance the Medicare Plan Finder experience for clients, members, and internal partners

🎯 Requirements

• 3+ years of experience in Medicare, regulated markets, healthcare operations, compliance, pharmacy benefit management (PBM), product support, or a related field • Strong Microsoft Excel skills, including data analysis, reporting, tracking, and management of complex datasets • Ability to manage multiple priorities and deadlines while maintaining accuracy and attention to detail • Strong written and verbal communication skills • Ability to work effectively across teams and stakeholder groups • Ability to analyze information, solve problems, and drive work forward in a fast-paced environment • Ability to work independently while building collaborative relationships • Experience supporting CMS, HPMS, Medicare Plan Finder, or regulatory submission processes • Experience supporting Open Enrollment or other large-scale operational initiatives • Experience with reporting, analytics, compliance monitoring, or operational performance tracking • Working knowledge of Microsoft Access or similar database tools • Experience managing shared mailboxes, intake workflows, or service request processes • Experience leading or supporting process improvement initiatives • Bachelor's degree in Business, Healthcare Administration, Public Health, Information Systems, or a related field • Ability to learn and apply emerging technologies, including Microsoft Copilot and other productivity tools • For home-based work, cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Cable broadband or fiber optic internet service with minimum speeds of 10Mbps download/5Mbps upload for home working

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