Assistant Finance Manager – Facilities Management

🕒 May 14

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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The Crown Estate

WebsiteLinkedInAll Job Openings

501 - 1000 employees

The Crown Estate is a significant national landowner with a diverse £16bn portfolio that includes urban centres and development opportunities; one of the largest rural holdings in the country; Regent Street and St James’s in London’s West End; and Windsor Great Park. We also manage the seabed and much of the coastline around England, Wales and Northern Ireland, playing a major role in the UK’s world leading offshore wind sector.

📋 Description

• Manage the end-to-end processing of utility invoices across the portfolio, including service charge (Horizon) and non-service charge (Agresso). • Act as a key point of contact for Carbonxgen, utility providers and internal stakeholders regarding utility queries. • Liaise with FM and Property Management teams to review, code and action utility invoices and statements. • Request, reconcile and review monthly utility statements, providing feedback where required. • Lead and attend monthly meetings with Carbonxgen and utility suppliers, focused on clearing aged debt and resolving PO or billing issues. • Manage escalation issues, including liaising with bailiffs where required to prevent service disconnections. • Raise purchase orders and ensure accurate coding of utility costs. • Manage the TCE Property Management utilities mailbox. • Resolve credit balances and support account reconciliations. • Identify opportunities to improve and streamline utility payment processes. • Provide ad hoc support and cover within the FM Finance team as needed.

🎯 Requirements

• Previous experience in a finance, accounts, or utilities-focused role, ideally within property or facilities management (or a comparable environment). • Strong organisational skills with excellent attention to detail. • Confident managing multiple stakeholders, including external suppliers and internal teams. • Commercially aware with a proactive approach to problem-solving and process improvement. • Strong written and verbal communication skills. • Willingness to learn, develop and contribute positively to a collaborative team environment. • A-levels or equivalent.

🏖️ Benefits

• Competitive salary and benefits package for the duration of the contract. • 28 days holiday with the option to buy more. • Flexible working; market leading family policies and shopping discounts in the West End. • Private healthcare; life and critical illness cover.