Director, FSQR Operations

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October 9

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The Farmer's Dog

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B2C • Wellness

The Farmer's Dog is a pet food company that offers fresh, human-grade meals for dogs, formulated by board-certified nutritionists and supported by veterinarians. The company delivers balanced, freshly made pet food directly to customers' doors through personalized plans tailored to each dog's nutritional needs. By focusing on real food with high safety standards, The Farmer's Dog aims to improve pet health, boasting benefits like increased vitality, better skin and coat health, and improved digestion. Customers receive pre-portioned meals that are freshly made, quickly frozen to preserve nutrients, and delivered nationwide, bypassing retail stores.

201 - 500 employees

Founded 2014

👥 B2C

🧘 Wellness

📋 Description

• Lead and support our site manufacturing team to ensure compliance to and elevate The Farmer’s Dog Food Safety and Quality Standards, including managing and mentoring your direct reports, overseeing daily responsibilities, goal-setting and coaching the group on growth and development to set them and the function up for long-term success. • Direct Food Safety, Quality & Regulatory programs and inspections/audits procedures to ensure compliance to The Farmer’s Dog and regulatory requirements, to include Specification adherence to recipes. • Develop and execute effective tools to measure site manufacturing performance, as it relates to Food Safety, Quality and Regulatory compliance. • Actively participate in escalated regulatory and food safety investigations and assist the VP of FSQR in Crisis and Recall Management. • Lead cross-functional working groups to ensure effective implementation and adherence to Food Safety initiatives, while providing technical expertise, practical guidance, and driving process improvements across site manufacturing operations. • Providing ownership of The Farmer’s Dog microbiological program and risk assessment of compliance failures, to include providing recommendations on actions to be taken. • Manage and build relationships with key regulatory agencies (USDA-FDA and AAFCO) resolving escalations and partnering with other teams to influence relevant legislation. • Make complex risk based food safety decisions that enable the reliable delivery of products that meet all regulatory requirements and internal Quality and Food Safety standards. • Collect and study data to understand trends and issues in order to develop corrective and preventative actions to address and prevent issues related to product safety and quality. Collaborates with other functions to advance awareness and education of food safety and quality based on data collected. • Consistently take a proactive approach to complex challenges, embracing a growth-mindset, combining strong problem-solving abilities with clear communication and influence to drive solutions. • Interface with and appropriately engage the support of subject matter experts to assure regulatory compliance, food safety and quality.

🎯 Requirements

• You have 10+ years of Food Safety & Quality in human food and manufacturing experience in compliance with FDA and USDA, GFSI standards, with a minimum of 5 years managing food safety programs at third party manufacturers. • You have an MS in Microbiology (preferred), Food Safety, Supply Chain or other related field. • You have expert knowledge of FDA and USDA regulations and documentation requirements and are HACCP Certified (including seafood HACCP). • You have demonstrated experience collaborating with co-manufacturers and suppliers’ QA teams, product development teams, and external service providers. • You have strong knowledge of production processes along with application of essential food safety principles. • You're a skilled communicator (presentation-report writing-teaching/training) and have the ability to absorb and distill complexity into simple terms to drive decision making across all levels of an organization. • You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions. • You have Food Safety Audit experience, ASQ Auditor Certification a plus. • You are able to travel 30 - 50% of the time. • You are proficient in statistical and analytical tools, leveraging data to make informed decisions. • You have strong project management skills and familiarity with MS Office (Excel, Word, Power Point, and Access) and Google Docs (Docs, Sheets, Slides, Forms).

🏖️ Benefits

• Dog-friendly office in Greenwich Village • Market-competitive compensation and equity packages • Comprehensive Healthcare, Dental, and Vision • Company supported mental health benefits • 12 week paid parental leave • Competitive 401k plan with company match • Flexible PTO • Discounted fresh food for your pup • Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug