Workers' Compensation Specialist

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October 15

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TheKey

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Healthcare Insurance • Wellness • B2C

TheKey is the largest and most trusted in-home care provider, specializing in personalized care services. With over 21 years of experience, TheKey delivers various services including home care, memory care, geriatric care management, and specialized care for conditions such as Alzheimer’s, Parkinson’s, and more. They focus on providing high-quality care that allows older adults to live safely and comfortably at home, supported by well-trained caregivers and a dedicated care team. The company is committed to transforming home care through a human-centered, technology-powered model, ensuring both caregivers and clients receive the best support possible.

10,000+ employees

Founded 2002

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

📋 Description

• Manage workers' compensation claims from start to finish, ensuring timely and accurate processing. • Provide support and guidance to injured employees, ensuring they receive the necessary medical treatment and support. • Coordinate with medical providers to ensure appropriate care and treatment for injured employees. • Work closely with our HR team to ensure compliance with all workers' compensation laws and regulations. • Maintain accurate records of all workers' compensation claims and related documentation. • Conduct regular audits to identify areas for improvement and implement corrective actions. • Collaborate with our marketing team to enhance our brand through positive employee experiences and testimonials.

🎯 Requirements

• Bachelor’s degree in Business, Insurance related field, Human Resources, related discipline from an accredited 4-year university or a minimum of 3 years of relevant professional experience in multi-jurisdictional workers compensation. • In-depth knowledge of workers' compensation laws and regulations. • Able to develop strong working relationships, facilitate change processes, and effectively communicate to achieve organizational goals. • Strong communication and interpersonal skills. • Ability to work effectively in a fast-paced, team-oriented environment. • Work closely with adjustors to verify all new and established WC injuries/claims per protocol. • Prepare claims and documentation for filing. • Point of contact for all adjusters and case managers. • Maintains knowledge of new and existing regulations for your region which could affect claims handling procedures. • Provide coverage in the absence of staff. • Prepare and provide solutions for outstanding claims during quarterly claims review. • Maintain up to date recordkeeping for year end reporting such as OSHA 300 logs. • All other duties as assigned • Must be proficient in MS Office including MS Word, Excel & Outlook; Google Suite or other software including running ad hoc reports/queries. • Attention to detail and strong organizational skills. • Ability to maintain confidentiality and handle sensitive information with discretion.

🏖️ Benefits

• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance