Clinical Customer Development Specialist

🔥 12 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Lead clinical market development across the assigned territory • Drive clinical demand, acceptance and sustainable adoption of Procalcitonin (PCT) and other innovative biomarkers • Support diagnosis and management of bacterial infections and sepsis and antimicrobial stewardship initiatives • Lead clinical account development across hospitals and healthcare institutions • Build relationships with clinicians, laboratory professionals and healthcare decision-makers • Identify healthcare professionals’ objectives and clinical challenges • Develop and deliver targeted clinical education through discussions, presentations and workshops • Support implementation of biomarker-guided clinical pathways, hospital protocols and antimicrobial stewardship programs • Analyze and prioritize accounts with high clinical development potential • Identify relevant stakeholders and develop account-specific strategies • Develop account strategies with leading IVD suppliers and support joint customer activities • Act as a scientific and clinical partner to drive market development • Collaborate with Medical Affairs, Marketing and other Commercial teams • Represent Thermo Fisher Scientific at relevant events and scientific congresses • Maintain complete and up-to-date account and activity documentation in Salesforce • Contribute to territory growth through increased clinical adoption and systematic account development

🎯 Requirements

• Bachelor’s degree in Life Sciences, Chemistry, Biology or a related scientific field • 3+ years of relevant experience in healthcare, diagnostics or a related environment • Experience engaging clinical users and healthcare decision-makers • Ability to understand and communicate scientific and clinical content • Strong communication, presentation and stakeholder management skills • Confident and persuasive engagement with medical decision-makers at different seniority levels • Strong analytical and organizational capabilities • Strong initiative, influencing skills and results orientation • Ability to build lasting relationships with clinical stakeholders and business partners • Ability to work independently and effectively in a cross-functional matrix organization • Proficiency with CRM systems, preferably Salesforce, and Microsoft Office • Valid driver’s license and willingness to travel extensively within the assigned territory (>50%) • Fluent English communication skills required • Proficiency in Swedish, Danish, or Norwegian is a plus • Experience in in vitro diagnostics, biomarkers, Critical Care, Infectious Diseases, Emergency Medicine, sepsis or Antimicrobial Stewardship is an advantage • Advanced scientific or clinical degree is an advantage

🏖️ Benefits

• Supported, valued and rewarded for performance • Fully remote / field-based work arrangement • Opportunity to work with a global team and broad customer base • Exposure to clinical education, scientific congresses and industry events

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