Account Manager – Immunodiagnostics

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Maintain existing business and grow the Allergy & Autoimmune market in line with agreed targets. • Manage and grow customer accounts across the territory. • Work alongside Marketing, Clinical, Technical Services and Application Specialist teams. • Develop customer relationships and manage contracts and tenders. • Participate in forecasting and planning activities. • Maintain accurate and up-to-date account plans and customer details in SFDC. • Log all activities and meetings accurately and timely in SFDC. • Negotiate contracts, including capital sales and reagent rentals, and lead service contract handling with Contracts & Tender and Tech Service teams. • Own tender responses and engage with primary MSPs through site visits and regular business reviews. • Use Thermo Fisher Diagnostics tools including SFDC and Power BI for forecasting and planning. • Support Cost Per Reportable customers with onsite stock checks. • Develop and engage with Key Opinion Leaders across the territory. • Provide market intelligence to Sales Manager, Marketing and Finance. • Communicate effectively across the organization. • Ensure compliance with internal Quality Processes and CRM. • Attend internal and external meetings and events as required.

🎯 Requirements

• A degree, preferably in Life Sciences, Chemistry, Biology or a related scientific field. • 5 years of sales experience, preferably in laboratory, scientific, or healthcare industries. • Demonstrated success in achieving sales targets. • Demonstrated ability to build and maintain customer relationships at all levels. • Technical knowledge and ability to understand customer applications and workflows. • Excellent communication, presentation and negotiation skills. • Proficiency with CRM systems (preferably Salesforce) and MS Office suite. • Analytical and strategic planning capabilities. • Ability to work both independently and collaboratively in a matrix environment. • Valid driver's license and ability to travel within assigned territory. • Fluency in English required; additional languages beneficial. • Customer-facing role with expectation that the majority of time will be spent with customers face to face, with 50-75% travel.

🏖️ Benefits

• annual incentive plan bonus • healthcare • range of employee benefits • outstanding career and development prospects

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