Clinical Customer Development Specialist

🕒 September 8

🌐 United Kingdom, Sweden, +1 more countries – Remote

🇬🇧 United Kingdom – Remote 🇸🇪 Sweden – Remote 🇩🇰 Denmark – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Take accountability for account profiling, targeting, and developing healthcare providers within the designated region • Establish relationships with key customers from Laboratory Leadership, C-suite, and Clinical Leads • Define business strategies aligned with License Partners and related activities on target accounts • Gain agreement from key decision-makers for broad test utilization and hospital-wide protocol adoption • Analyze account dynamics to understand customer objectives and clinical challenges • Deliver education programs through 1:1 presentations and clinical sessions • Cooperate with regional Scientific Liaisons and Marketing teams to provide clinical insights • Represent Thermo Fisher at local, regional, national, and international meetings and events • Be accountable to an annual operating growth plan and specific activity metrics • Update relevant business data in the customer relationship management tool

🎯 Requirements

• Bachelor's degree in Healthcare/Medical Sciences, Biochemistry, or related field (equivalent experience considered; PhD preferred) • 3–5+ years of healthcare experience, preferably in diagnostic lab settings or customer development • Clinical/scientific background and experience in Health Economics and Market Access preferred • Proven track record in cross-functional healthcare environment • Strong analytical, presentation, and organizational skills • Ability to establish and develop strong customer relationships • Experience with customer segmentation and account mapping • Proficiency with SFDC CRM, Microsoft Excel, Word, PowerPoint, and Outlook

🏖️ Benefits

• Supported, valued, and rewarded environment • Full-time schedule, Monday through Friday • Fully remote work arrangement