Director, Life Sciences Field Services

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Lead and develop a high-performing, customer-focused LSG services organization across Western Europe • Build strong customer relationships through direct engagement, using customer insights to improve LSG service delivery, responsiveness, and loyalty • Own regional LSG services financial performance, including forecasting, revenue growth, margin improvement, and delivery against annual operating plans • Drive productivity and operational efficiency across the LSG organization while maintaining a strong focus on customer experience and service quality • Monitor service and support demand by LSG product line and adjust resources and capabilities to meet business needs

🎯 Requirements

• Bachelor's degree in Life Sciences, Business, Engineering, or a related field and 15+ years of relevant experience • 5+ years of people leadership experience, including leading leaders and/or remote teams across multiple countries • Proven experience managing a significant business with accountability for financial performance in the life sciences sector • Strong leadership, coaching, and organizational development capabilities within the context of life sciences services • Excellent verbal, written, and presentation skills • Fluent in English; proficiency in German, French, or Spanish is highly advantageous.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities