Field Service Engineer II, Scotland

🔥 19 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, maintain, troubleshoot, and repair complex analytical and scientific instruments • Deliver excellent field service for customers across research, industrial, and healthcare settings • Provide exceptional customer service • Train and support customers on equipment operation • Document service activities and prepare detailed reports • Respond to customer needs with short notice • Work across assigned territory and various laboratory environments

🎯 Requirements

• 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments • Experience in Flow Cytometry would be an advantage • Preferred fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field • Additional relevant certifications are advantageous • Strong electronics and mechanical troubleshooting skills, with ability to diagnose issues down to assembly level • Excellent customer service and written and verbal communication skills • Strong organizational and time management capabilities • Proficiency with Microsoft Office suite and service management software • Ability to read and interpret technical documentation and schematics • Valid driver's license and ability to travel up to 50–75% within assigned territory • Physical ability to lift up to 50 lbs and work in various laboratory environments • Proficiency in English required; additional languages beneficial • Strong problem-solving abilities and capacity to work independently • Adherence to safety protocols and quality standards • Ability to respond to customer needs with short notice • Ability to effectively train and support customers on equipment operation • Experience documenting service activities and preparing detailed reports • Demonstrated success in meeting customer satisfaction goals • Adherence to all Good Manufacturing Practices (GMP) safety standards • Ability to work with required personal protective equipment (PPE)

🏖️ Benefits

• Fully remote work arrangement • Full-time employment • Standard Monday–Friday work schedule