Account Manager, OTAs – O-EMEA

🔥 16 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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The Walt Disney Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1923

🏨 Hospitality

🍽️ Food & Beverage

✈️ Travel

💰 Post-IPO Debt on 2020-04

Hospitality • Food & Beverage • Travel

The Walt Disney Company is a global entertainment company known for its iconic storytelling, characters, and experiences across various platforms and devices. With a focus on delivering memorable experiences to guests worldwide, Disney operates through its iconic theme parks, media networks, and film studios. It is committed to respecting privacy and providing transparency in its data collection and usage processes. The company also ensures compliance with various privacy laws and offers options for consumers to manage their privacy settings. Disney's dedication spans across film, television, and interactive media, making it a leader in the media and entertainment industry.

📋 Description

• Grow Disney’s OTA partnerships across O-EMEA by expanding distribution, improving visibility, and driving measurable revenue performance • Develop annual account plans for priority OTA partners aligned to business priorities, market opportunities, and channel performance goals • Lead partner marketing activity to improve visibility, conversion, and booking performance across multiple markets • Work with country teams and central stakeholders to shape locally relevant OTA plans consistent with Disney priorities and brand standards • Build relationships with OTA partners to unlock commercial opportunities and secure win-win outcomes • Manage a portfolio of priority OTA partners and lead cross-functional projects • Use data, insight, and market feedback to identify opportunities and improve partner performance • Coordinate integrated OTA commercial and marketing activation plans across timing, messaging, product priorities, localisation, and partner requirements • Manage internal stakeholder alignment across markets, marketing, commercial, creative, and approvals • Improve presentation of Walt Disney World Resort and Disneyland Resort products across third-party platforms • Track performance and turn data into actions that improve conversion, revenue, and partner effectiveness • Contribute market insight, partner feedback, and recommendations to OTA strategy • Build scalable ways of working and mentor others on best practices • Align work with organisational goals, maintain accountability, and foster teamwork across markets

🎯 Requirements

• Strong commercial judgement and travel industry account management experience • Proven ability to develop and deliver partner marketing activity, including campaign planning, promotional execution, digital activation, creative development, and performance review • Highly analytical, with the ability to interpret data, assess OTA distribution performance, identify trends or risks, and translate insights into clear commercial recommendations • Strong stakeholder management, communication, and relationship-building skills • Experience collaborating across multiple markets, central functions, matrix organisations, and external partners • Excellent planning and organisational skills • Experience working across EMEA markets, demonstrating cultural sensitivity and the ability to adapt approaches to local market nuances • Strong English language skills; additional European languages are desirable • Bachelor’s Degree or higher in a relevant field • Minimum of 7 years’ relevant experience in travel industry sales, account management, or commercial and marketing roles • Experience in key account management across retail travel trade, OTAs, or tour operators • Track record of delivering against annual sales targets

🏖️ Benefits

• 25 days annual leave • Private medical insurance & dental care • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing • Excellent parental and guardian leave • Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. • Reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment