Director of Demand Planning

🕒 October 16

🇺🇸 United States – Remote

💵 $180k - $205k / year

⏰ Full Time

🔴 Lead

👔 Director

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Thrive Market

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🛍️ eCommerce

🍽️ Food & Beverage

👥 B2C

💰 $20M Convertible Note - Thrive Market on 2019-10

eCommerce • Food & Beverage • B2C

Thrive Market is a membership-based online retailer that offers discounted, health- and sustainability-focused groceries, pantry staples, personal care, supplements, baby and pet products, and household essentials. The service personalizes product selection to customers' dietary needs and preferences (e. g. , organic, gluten-free, high-protein, low-sugar), emphasizes strict product standards (non-GMO, no artificial flavors/colors, no synthetic preservatives, etc. ), and provides scheduled delivery and repeat-order capabilities. Thrive Market also runs a social-impact component—sponsoring one-year memberships for people in need, accepting SNAP EBT, and donating healthy groceries and disaster relief funds.

📋 Description

• Own the demand forecasting process using historical performance, seasonality, promotions, assortment changes, and business trends • Track forecast accuracy and bias, investigate variances, and refine models and assumptions • Build and lead a cross-functional S&OP cadence connecting demand, supply, operational capacity, and financial goals • Surface risks, align stakeholders on tradeoffs, and drive clear decisions and accountability • Enhance demand forecast models in Anaplan and develop supply chain planning tools for labor, transportation shipments, corrugated materials, and space • Collaborate with Merchandising, Marketing, Growth, Finance, and Operations to gather inputs and maintain a shared view of expected demand • Translate forecast changes into implications for purchasing, staffing, transportation, and fulfillment capacity • Set priorities, coach team members, and strengthen analytical capabilities • Establish planning assumptions, reporting, documentation, and workflows that support growth • Participate in periodic leadership meetings, company events, and operations summits

🎯 Requirements

• Demonstrated success leading demand planning or forecasting in e-commerce, grocery, consumables, subscription commerce, or a similarly complex business with recurring demand and seasonal variability • Strong quantitative and analytical skills, including experience developing forecasting models, evaluating forecast accuracy and bias, and translating complex data into business decisions • Hands-on experience building and enhancing Anaplan models, with the ability to translate business needs into practical planning tools • Experience building or strengthening an S&OP process and connecting demand forecasts to inventory, capacity, financial planning, and operational execution • Strong cross-functional relationship and influencing skills • A builder mentality and comfort working with evolving systems and processes • Experience leading and developing a planning team while staying close to the data, models, and day-to-day work • Clear communication and sound judgment, with the ability to explain complex findings, surface risks early, and recommend actionable next steps • Employees must be based in the United States throughout employment

🏖️ Benefits

• Comprehensive health benefits (medical, dental, vision, life and disability) • Competitive salary (DOE) + equity • 401k plan • 9 Observed Holidays • Flexible Paid Time Off • Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences • Ability to work in our beautiful office in Playa Vista • Free Thrive Market membership with exclusive employee discount • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform • Periodic travel for leadership meetings, Thrive Market events, and operations summits

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