Senior Software Engineer, Site Reliability Engineering

🕒 July 28

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Thumbtack

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services • Set the architectural direction of infrastructure and platform services while supporting the engineering organization • Design and implement tools and processes used for deployment, change, service, and infrastructure management • Troubleshoot and debug critical systems throughout the SDLC • Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization • Capacity planning and demand forecasting, anticipating performance bottlenecks • Participate in rotating on-call duties

🎯 Requirements

• Extensive fluency in AWS and Linux • Ability to effectively read, write, and debug code in programming languages like but not limited to: Python, Go, PHP, Javascript • Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP • Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact • 5 years of experience managing infrastructure and systems • Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment • Ability to communicate clearly and effectively to cross functional partners of various technical levels • Passion for reducing toil and improving developer experience.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities