TigerData (creators of TimescaleDB)
Database • SaaS • Artificial Intelligence
TigerData is the creator of TimescaleDB, offering a reliable PostgreSQL cloud service designed for high-performance workloads, particularly in time series and real-time analytics. With a focus on security and scalability, TigerData supports demanding applications across various industries by providing lightning-fast data ingestion, complex querying, and efficient management of large datasets. Their services are suitable for customer-facing applications and are used by leading companies in sectors like IoT, AI, and finance.
51 - 200 employees
Founded 2015
☁️ SaaS
🤖 Artificial Intelligence
Database Support Engineer
October 9
TigerData (creators of TimescaleDB)
Database • SaaS • Artificial Intelligence
TigerData is the creator of TimescaleDB, offering a reliable PostgreSQL cloud service designed for high-performance workloads, particularly in time series and real-time analytics. With a focus on security and scalability, TigerData supports demanding applications across various industries by providing lightning-fast data ingestion, complex querying, and efficient management of large datasets. Their services are suitable for customer-facing applications and are used by leading companies in sectors like IoT, AI, and finance.
51 - 200 employees
Founded 2015
☁️ SaaS
🤖 Artificial Intelligence
📋 Description
• Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation • Manage support cases from beginning to end. • Develop and maintain close relationships with our customers to help them be successful. • Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.
🎯 Requirements
• Bachelor’s degree in computer science, information systems, or equivalent experience. • Relational DB experience at scale: administration, data modeling, query optimization • Experience with relational databases (PostgreSQL a strong plus!) • Experience as a technical support professional with external customers. • Strong aptitude to understand and learn new software products. • Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.
🏖️ Benefits
• Flexible PTO and comprehensive family leave • Fridays off in August 😎 • Fully remote opportunities globally • Stock options for long-term growth • Monthly WiFi stipend • Professional development and educational resources 📚 • Premium insurance options for you and your family (US-based employees)
Apply NowSimilar Jobs
October 8
Technical Support Engineer providing top-notch SQL troubleshooting and customer support for a Brazilian startup. Engaging with clients and collaborating with the development team for effective solutions.
🗣️🇪🇸 Spanish Required
October 7
Governance Analyst conducting support process audits at Spread Tecnologia. Overseeing incident management and requirements in a fully remote setup.
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
Linux
ServiceNow
October 7
Senior Support Engineer specializing in SAP FSCD support roles for Rimini Street. Managing high-quality incident resolution and user support for SAP solutions in a remote setting.
October 7
Provide remote-based SAP support for our global customer support team. Collaborate with clients and resolve issues using expert knowledge of SAP applications.
🗣️🇧🇷🇵🇹 Portuguese Required
October 7
Support Engineer specializing in SAP FSCD for Rimini Street. Responsible for incident resolution, functional improvements, and collaboration with global teams.