Account Manager - East Coast

Job not on LinkedIn

April 3

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Tillster

WebsiteLinkedInAll Job Openings

eCommerce • Technology • B2B

Tillster is a technology company that specializes in digital ordering solutions, mobile apps, and customer engagement tools. It provides scalable platforms for online and mobile ordering, in-store payments, marketing solutions, and data analytics, aimed at enhancing customer experiences in the food industry. Tillster emphasizes features like loyalty programs, digital coupons, and multi-channel communications to help brands optimize and streamline their operations while increasing revenue.

51 - 200 employees

Founded 2002

🛍️ eCommerce

🤝 B2B

💰 $14.5M Venture Round on 2010-03

📋 Description

• The Key Account Manager is responsible for managing a portfolio of high value accounts, and acts as the primary point of contact between the client’s upper management and Tillster. • The primary objectives of the Key Account Manager are to promote Tillster products and services. • The Key Account Manager is also responsible for developing strategic relationships with client’s upper management to maximize their knowledge of Tillster products and services, and to manage all details of the relationship, including referrals to sister brands or markets that can be pursued by the Sales team. • The Key Account Manager is measured on performance against two primary criteria: 1) client satisfaction and account retention 2) revenue and profit growth within the account. • In pursuit of these two objectives, quarterly performance against a defined set of goals will be measured.

🎯 Requirements

• M ust have POS-KIOSK OR RESTAURANT INDUSTRY EXPERIENCE • Must be highly organized; must manage complex lists of objectives, sequence, and priority. • Must be able to build credibility within executive ranks of client companies. • Must be able to build credibility within the company in order to create cross-functional cooperation. • Must be able to conduct effective meetings both within the company and with the customer, including management of action items and follow-up. • Ability to identify and coordinate sales opportunities with both inside and outside sales teams. • Ability to identify, understand, and adapt to culture systems within client companies. • Must possess strong interpersonal skills that engender trust, resolve conflict, and create mutual accountability within an account team. • Must be process oriented and have experience in technology that is relevant to the job. • Experience working with fortune 1000 companies preferred. • Experience communicating with executive-level management within client organizations. • Key account management experience and a track record of product, territory and transaction expansion within that account a major plus • Experience in project planning/project management.

🏖️ Benefits

• All employees within the U.S. are eligible to participate in the Stock Option Plan. • All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. • Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services. • The company observes ten (10) paid holidays per calendar year. • Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. • Effective with your employment start date, you will be eligible to participate in the 401(k) Plan. • We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.