Tines
51 - 200 employees
Founded 2018
💼 Consulting
📦 Logistics
☁️ SaaS
Consulting • Logistics • SaaS
Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.
Lead Customer Success Manager
🕒 July 30
🇺🇸 United States – Remote
💵 $190k - $220k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
👻 Ghost score 2%
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Tines
51 - 200 employees
Founded 2018
💼 Consulting
📦 Logistics
☁️ SaaS
Consulting • Logistics • SaaS
Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.
📋 Description
• Own the post-sales strategic relationship and retention • Drive customer outcomes while partnering with Sales • Bridge complex technical deployments with executive-level business goals • Build multi-threaded relationships across business and technology functions • Shift client conversations from product usage to business impact
🎯 Requirements
• 10+ years in Enterprise Customer Success • Proven history of partnering with Sales for account growth • Experience collaborating with Forward-Deployed Engineers and product delivery teams • Self-motivated and accountability-driven • Outstanding communication and presentation skills
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities
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