Associate Product Manager

🔥 2 minutes ago

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Logo of Titan Cloud Software

Titan Cloud Software

51 - 200 employees

Founded 2012

☁️ SaaS

🤝 B2B

💰 Private equity on 2022-10

SaaS • B2B

Titan Cloud Software is a cloud-based software company. The provided website cookie and consent details (from titancloud. com) show integrations with HubSpot, LinkedIn, Google Analytics, ZoomInfo, BigMarker and Cloudflare, indicating an active web presence that uses marketing, analytics, and hosting/CDN services. From the company name and these site integrations, Titan Cloud Software appears to operate as a SaaS provider serving business customers online.

📋 Description

• Manages and prioritizes the Maintenance/EV change request (CR) backlog, triaging issues based on customer impact, business priority, and engineering effort. • Partners with the Senior Product Manager to support and help shape the Maintenance/EV product roadmap, contributing recommendations based on customer and market insight. • Owns resolution and delivery of bugs and smaller enhancements, partnering closely with Engineering to scope, prioritize, and track work to completion. • Leads product activities including backlog refinement, sprint demos, and release communications for the Maintenance/EV product line. • Builds deep product knowledge of the Maintenance/EV suite in close partnership with Subject Matter Experts, Implementation, and Customer Experience teams. • Collaborates with internal and external constituents, including customers, to gather feedback and resolve conflicting issues and priorities on smaller-scope items. • Conducts customer and product usage research to inform prioritization and support scoping of larger roadmap initiatives. • This role is expected to grow in scope and ownership over time, including the opportunity to take on increased product leadership within the Maintenance and EV product lines. • Define and track key performance indicators (KPIs) to measure the success of products and identify areas for improvement. • Communicate product updates, releases, and milestones to internal teams, stakeholders, and customers. • Interprets, refines and applies methods and procedures in accordance with Software Development Life Cycle (SDLC), Information Technology industry standards and best practices as defined by Titan Cloud • Remains current with industry trends to conceive, prototype and recommend functional approaches including user experience for digital solutions that meet business needs. • Performs other duties as assigned.

🎯 Requirements

• Bachelor’s degree in computer science or related field, or equivalent experience in lieu of degree is required. • 2+ years of related experience in a technical or product environment required. • Experience with agile methodologies and project management tools. • Prior experience in a product management, product owner, business analyst, or similar customer- or technical-facing role preferred; direct product management experience is a plus but not required at this level. • Ability to contribute to the formulation, communication, and implementation of technical solutions. • Strong communication skills, including the ability to communicate across teams and collaborate effectively with international, cross-functional colleagues • Strong problem-solving skills with the ability to learn and apply new technologies. • Excellent organizational, time management and creative thinking skills. • Understanding of the basic concept and workflow of software development and quality assurance. • Capable of working independently with growing autonomy; this is an individual contributor role with no direct reports. • Takes Initiative – seeks increased responsibilities; takes independent action; willingness to take risks. • Ability to travel about 5% of the time.

🏖️ Benefits

• Paid time off • End of Year Company Rest and Recharge • Health Cash Plan through Westfield Health • Death In Service Benefit

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