New Product Development Manager

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Wingstop UAE

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🍽️ Food & Beverage

👥 B2C

💰 Corporate Round - Wingstop UK on 2021-05

Food & Beverage • B2C

Wingstop UAE is the United Arab Emirates franchise operation of Wingstop, the Dallas-origin quick-service restaurant chain known for its chicken wings. Introduced to the UAE market by Eureka Restaurant and Cafe LLC (chaired by Abdulwahab Ilyas Galadari), Wingstop UAE operates multiple outlets across the country, serving fresh wings, seasoned fries, and signature sauces. It positions itself around bold, consistent flavors and is part of Wingstop’s global expansion and franchise network, aligned with the company mission “To Serve the World Flavor.

📋 Description

• Lead product development, own the end-to-end NPD process from concept through to commercialization. • Lead and project manage critical paths to support the pipeline development across multiple markets. • Manage the EMEA innovation pipeline across food, beverages, packaging and equipment. • Identify opportunities to share best practice across the business. • Responsible for the category management of agreed food, packaging and equipment. • Source, qualify and onboard suppliers, aligned to the Wingstop model. • Strategically map out the next 1-3 years sourcing plan, based on development pipeline for NME & NPD management. • Deliver Limited Time Offers (LTOs), permanent menu additions and market-specific innovations. • Ensure all innovation aligns with Wingstop's global brand standards and flavor-first philosophy. • Lead supplier negotiations, contracts, and performance management. In line with regional and global framework • Implement Supplier Relationship Management (SRM) practices including QBRs, Scorecards and continuous improvement plans. • Ensure suppliers are meeting Wingstop governance and regulation on operational and product standards. Full due-diligence and transparency required. • Act as the central project lead across Global Innovation Team, Marketing, Supply Chain, Operations, Development (Globally), International Brand Partners and Suppliers. • Coordinate timelines, manage dependencies and keep projects moving to deliver launches on time and within budget. • Create supplier briefs for suppliers on innovation opportunities. • Manage supplier development from concept through production. • Coordinate product trials and factory testing. • Identify new supplier capabilities and emerging ingredient trends. • Build strong partnerships that drive innovation. • Category management of the core products and suppliers. • Responsible for Restaurant testing, Operational validation, Equipment compatibility, Crew training requirements, Build times, Food quality standards, Waste optimization. • Support the long-term innovation roadmap by tracking food trends across EMEA and beyond, identifying whitespace opportunities, monitoring competitor activity, and bringing new flavours and product ideas into the business. • Own the stage-gate NPD process including project plans, risk management, cross-functional updates, gate approvals, launch documentation, and post-launch reviews.

🎯 Requirements

• 5+ years' experience in New Product Development within QSR, food manufacturing or hospitality. • Experience managing projects across multiple functions. • Strong understanding of food development and commercialization. • Experience working with suppliers and manufacturers. • Excellent stakeholder management skills. • Strong project management capabilities. • Highly organized with exceptional attention to detail. • Comfortable managing multiple launches simultaneously. • Data-driven with strong commercial acumen. • Able to influence without direct authority. • Global mindset and desire to think globally across all areas of the Wingstop business • Experience across multiple international markets. • Experience supporting franchise businesses. • Knowledge of food legislation across Europe and the Middle East. • Packaging development experience. • Understanding of food manufacturing processes. • Prince2 or project management qualification.

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Life insurance • Income Protection • EAP • Business Travel Medical