Principal Product Designer, AI Product Team

🕒 July 30

🇺🇸 United States – Remote

💵 $190k - $304k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Define the interaction language for agentic experiences at Toast. • Set direction hands-on, in Figma, in prototypes, in critique, and through influence. • Partner closely with product, engineering, data science, and conversational designers. • Drive product, engineering, and design teams to build on the defined foundation.

🎯 Requirements

• Systems ownership: Define and evangelize the core interaction patterns, behaviors, and component language for agentic experiences across Toast IQ. • Organizational influence: Build conviction across product, engineering, and GTM leadership for a UX point of view. • Leadership: Proven track record leading high-impact design initiatives at a principal level. • Execution: Lead end-to-end design for core UX/UI within Toast's AI ecosystem across web and native mobile. • AI-native design experience: Have shipped a 0-to-1 AI or agentic product experience. • Pro-research: Proven ability and desire to conduct and coordinate data analysis, user research, and usability testing. • Tools: Proficiency with emerging AI tools and design tools like Figma and Miro. • Partner collaboration: Strong communication skills and the ability to work effectively across teams. • Mentorship: Mentor designers at all levels and act as a design-quality bar-raiser across the org.

🏖️ Benefits

• Competitive compensation and benefits programs • Health insurance • Flexible work arrangements • Professional development opportunities • Bonuses