Chief Operating Officer

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November 4

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TopDog Law

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B2C • Marketplace

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

51 - 200 employees

Founded 2019

👥 B2C

🏪 Marketplace

📋 Description

• Lead the integration of a recently acquired operating personal injury law firm into the TopDog platform including technology, systems, data, reporting, HR, and financial processes. • Design and implement a standardized operating manual for all future law-firm integrations (the “TopDog Playbook”). • Oversee operational upgrades: case-management systems, intake workflows, CRM data integrity, and KPI reporting. • Build a national legal operations infrastructure capable of supporting thousands of active cases across multiple states. • Partner with the CEO and CFO on the Midwest and Northeast acquisition pipeline; manage post-close integration teams. • Establish and track operational KPIs (conversion rates, case throughput, settlement cycle times, EBITDA per case). • Recruit and develop key functional leaders • Drive cultural alignment between TopDog’s performance-driven marketing culture and acquired law-firm teams.

🎯 Requirements

• 10+ years of experience in multi-site service operations, integration, or PE-backed roll-ups. • Prior COO, VP of Integration, or similar role in a healthcare, dental, legal, or financial-services MSO. • Demonstrated success managing post-acquisition integrations ($5M–$50M deal size). • Deep understanding of process standardization, systems implementation, and financial reporting. • Strong quantitative and project-management skills; able to translate marketing and case data into actionable insights. • Empathetic but firm leadership style — able to integrate entrepreneurial operators without losing performance discipline.