General Manager, Staffing

November 19

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Toptal

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B2B • Recruitment • Marketplace

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

1001 - 5000 employees

Founded 2010

🤝 B2B

🎯 Recruiter

🏪 Marketplace

💰 Seed Round on 2012-06

📋 Description

• Your primary responsibility will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. • As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. • You will work closely with Toptal Executives and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect. • As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. • Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. • Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients. • Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. • Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement. • This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth.

🎯 Requirements

• Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred. • 7+ years of demonstrated experience of sales leadership in staffing, recruiting, and managing a staffing business with a strong understanding of business operations and management principles. • 3+ years managing a business specifically with P&L ownership. • Experience working in a non-professional staffing organization, driving business growth through deep industry or client relationships ranging from director-level to C-level contacts. • Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch. Experience at a technology or hyper-growth company is strongly preferred. • Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required. • Leadership experience, including responsibility for business results in a fast-paced, multi-function environment. • Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies. • Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies. • Experience establishing high-impact, revenue-generating commercial relationships. • Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts. • Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals. • Strong command over a P&L and financial metrics. • Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors. • Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same. • Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups. • Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team. • Quality. You take pride in everything you deliver as a reflection of yourself. • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

🏖️ Benefits

• Resumes and communication must be submitted in English.