Tour Leader – UK & Europe

Job not on LinkedIn

🔥 13 hours ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟠 Senior

👻 Ghost score 12%

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TourAxis

1 - 10 employees

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

TourAxis is a travel company dedicated to creating transformative travel experiences. For the past 20 years, TourAxis has delighted customers with unique journeys through their specialized brands, Expat Explore and Group Tour Shop, providing over 700 departures per year to over 30,000 passengers. TourAxis is committed to leveraging technology to enhance travel through new innovative touring brands and a network called PlugPlug. Their offerings include coach and rail tours with a focus on affordable and convenient travel. TourAxis is affiliated with major tourism associations, ensuring high service standards and customer confidence.

📋 Description

• Deliver engaging narrative-led introductions, orientation walks, and destination insights • Manage on-tour logistics, transport, accommodation, and timings • Liaise with suppliers to coordinate and reconfirm bookings • Support guests personally, socially, and operationally • Lead with energy under pressure and resolve issues calmly and creatively • Maintain group morale and ensure every guest feels included and informed • Handle day-to-day accounting • Assist guests with logistics and emergencies • Research and share local gems, customs, transport, and cultural insights

🎯 Requirements

• Excellent customer service and communication skills • Strong organisational and time management abilities • Previous Tour Leader experience beneficial but not essential • Confident leadership and team management skills • Solid accounting and money-handling foundations • Strong research skills for destinations and itineraries • High level of English proficiency • Additional languages advantageous • Ability to work independently and collaboratively in a team • Proactive solutions-before-problems mindset • Interest in European travel, culture, and storytelling • Europe-based

🏖️ Benefits

• Competitive day rate • Additional earnable incentives and gratuities • Some living expenses covered during a tour, including accommodation, breakfast and some dinners • Tour Leader accommodation provided in private rooms on tour • One night of pre-tour accommodation or an allowance toward it, depending on the tour itinerary • Daily allowance for personal phone and data on tour • Access to computers, tour library, laundry facilities, and office printing and supply collection between tours in London • Discounts on personal travel with the company • Uniform and training provided • Online support through tour Slack channels • Emergency support line available at any hour

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