Human Resource Manager

Job not on LinkedIn

3 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Towne Park

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As the leading tech-enabled, multi-service hospitality solutions provider serving over 800 hotel and healthcare clients nationwide, Towne Park has been providing exceptional parking, mobility and hospitality experiences from arrival through departure for over 35 years. We make the customer experience a priority, providing seamless and memorable interactions that create smiles.

10,000+ employees

💰 $10M Private Equity Round on 2007-08

📋 Description

• Oversee the human resources function for a designated area(s) of the company’s field operations • Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance • Partner with HR and Regional Operations leadership teams bringing insight, an objective perspective and expertise to talent issues affecting the business • Play an integral role in enabling a positive associate experience by owning and continuously improving both the operational and strategic people practices • Support the business and leadership team with organizational policies, employee-relations issues, and compliance with federal, state, and local laws • Establish a positive labor/employee relations environment by advising managers and associates on human resources policies and procedures, identifying and resolving problems, or recommending solutions • Manage escalations for progressive discipline and ensures managers are properly trained on progressive discipline • Manage compliance with HR policies, Standard Operating Procedures, escalations and approvals • Complete all required and necessary documents and reports accurately and timely • Collaborate and network with colleagues to identify and capitalize on best practices in designated markets • Develop relationships with clients and their Human Resources departments • Establish market presence to build relationships with the District Managers and Account Managers • Create and share talent best practices with leaders across the organization, to ensure proactive development and retention of top performers • Ensure follow through on all associate concerns/complaints/grievances • Work closely with the HR Sr Director, Legal, Compliance leader and others to conduct timely and compliant internal investigations in response to associate complaints • Ensure that all associate issues are handled in a manner that’s consistent with our culture and employment brand • Establish appropriate rhythms with each Account Manager and Associate Account Manager to work on their development including those who need a greater degree of individual assistance and coaching • Contribute to the preparation of development indicators and participates in delivery of feedback when necessary

🎯 Requirements

• Bachelor's degree in Human Resources or a business-related field • Five (5) years of experience in a HR capacity; OR any similar combination of education and experience • PHR/SPHR certification preferred • 5 or more years of broad HR experience with specialized knowledge in employee relations, coaching, compliance, and change management • Fundamental knowledge of the principles, practices, and procedures of Human Resources Management • Working knowledge of HR compliance initiatives and federal and state employment laws • Highly organized, flexible, and able to prioritize and work under pressure of managing multiple projects at the same time • Strong leadership and interpersonal skills with the ability to communicate at all levels of the organization • Proficient in HRIS (Workday preferred) and Microsoft Office Suite • Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. • Superior written and verbal communication skills to effectively address all levels within the organization • Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company • Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures • Strong ability to provide support and build relationships in a “virtual office” environment

🏖️ Benefits

• Employees are eligible to enroll in medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability • Employees are also able to enroll in the company’s 401k retirement savings plan • Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year • Employees receive 6 paid holidays throughout the calendar year • Employees accrue up to a maximum of 4 paid floating holidays per calendar year