Senior Product Manager – 18 Month FTC

🕒 May 19

🏢🏡 London – Hybrid

⏰ Full Time

🟠 Senior

✅ Product Manager

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Trainline

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

🚗 Transport

🛍️ eCommerce

💰 Venture Round on 2006-01

Transport • eCommerce • Technology

Trainline is Europe’s leading independent rail platform, dedicated to empowering greener travel choices by connecting people and places. The company enables millions of travellers worldwide to search, book, and manage their rail and coach journeys seamlessly through their highly-rated website and mobile app. With a strong commitment to environmental sustainability and corporate responsibility, Trainline operates through three business segments: UK Consumer, International Consumer, and Trainline Solutions.

📋 Description

• Define and lead the 1-2 year strategy for Paid Propositions including Subscription, ensuring it is aligned to Trainline’s company strategy, customer priorities and commercial goals. • Own the end-to-end strategy for new paid customer propositions, including proposition design, pricing, packaging, tiers, bundling and lifecycle optimisation. • Lead a cross-functional squad across engineering, design, data science and analytics, creating clarity, momentum and focus in a strategic and evolving product area. • Shape, launch and learn from pilots and experiments, defining clear hypotheses, success measures and next steps so early insight can inform future product direction. • Use customer insight, behavioural data, segmentation and commercial analysis to understand customer needs and prioritise the most promising growth opportunities. • Explore new commercial scenarios and customer propositions, helping the business understand how different experiences could support sustainable and scalable growth. • Bring structure to ambiguous strategic questions, turning broad opportunities into clear product choices, roadmaps and actionable plans. • Communicate progress, trade-offs and recommendations clearly with senior stakeholders, building alignment and supporting confident decision-making across teams.

🎯 Requirements

• Experience leading B2C digital product areas focused on customer growth, retention, repeat purchase, recurring value, paid customer propositions, subscription or similar commercial models. • Strong experience shaping customer propositions end to end, ideally including proposition design, pricing, packaging, tiers, bundling or lifecycle optimisation. • Strong product craft, with the ability to move from strategy and discovery through to delivery, testing, iteration and measurable customer outcomes. • Experience leading cross-functional squads, partnering effectively with engineering, design, data science, analytics and commercial stakeholders. • A data-informed approach to product decision-making, including confidence using customer insight, segmentation, experimentation and commercial analysis to prioritise opportunities. • Strong commercial awareness, with an understanding of customer lifetime value, revenue quality, pricing levers and sustainable growth dynamics. • The ability to operate in ambiguity, bringing structure to complex problems and making pragmatic decisions where there may not be a perfect answer. • Ideally, experience in travel, marketplaces, e-commerce, consumer technology or another high-frequency consumer environment where customer engagement is central to growth.

🏖️ Benefits

• Private healthcare & dental insurance • Generous work from abroad policy • 2-for-1 share purchase plans • EV Scheme to further reduce carbon emissions • Extra festive time off • Excellent family-friendly benefits • Clear career paths • Transparent pay bands • Personal learning budgets • Regular learning days