Travel Agent

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🔥 9 minutes ago

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Travel With SSS

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

👥 B2C

🛍️ eCommerce

B2C • Travel • eCommerce

Travel With SSS is a dedicated travel agency that specializes in creating customized itineraries to help clients achieve their dream vacations. With extensive knowledge of various destinations, resorts, and travel options, the team at Travel With SSS provides personalized services that cater to individual preferences and budgets. They offer expert advice, access to exclusive deals, and a commitment to customer satisfaction, being available 24/7 to support travelers throughout their journey.

📋 Description

• Exemplify our Core Values and Mission Statement to live out our culture. • Foster teamwork by collaborating with and helping teammates with a positive and professional attitude. • Surprising & delighting each client. • Innovation on how we can be doing this more often and more consistently. • No one falls through the cracks! • Responding to client requests and questions as directed • Applying for payments & sending out payment reminders • Managing flight changes & seat assignments • Concierge-related details for clients, such as spa, touring, dinner reservations • Corresponding with clients on preferences, assisting with arranging surprises & welcome notes; notifying hotels of client preferences no later than 1 week prior to departure • Preparing client documents & travel tips, either electronically or hard copies advising of what should be printed, etc. no later than 3 weeks before departure • As needed, assisting with distributing information to and coordinating internal and/ or team needs • Updating daily activity, reporting, and status in cloud-based CRMs • Set schedules and manage time effectively and efficiently • Managing client profiles & bookings • Serving as backup travel support/main point of contact as needed in case of emergencies (can occur outside of normal office hours) • Continue to grow in savvy and proficiency to implement tools to heighten our remote workplace culture

🎯 Requirements

• Must be a driven self-starter, positive thinker, proactive, and trustworthy. • Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented are essential for this role, as the position offers a significant amount of responsibility with accountability for results. • Strong verbal and written communication skills. • Team player who is willing and able to roll up your sleeves to complete a project. • High degree of autonomy with the capability of working remotely.