Staff Product Manager, Conversational AI

🕒 May 6

🏄 California – Remote

🏄 California – Remote

💵 $159k - $210k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Trellis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

💳 Fintech

☁️ SaaS

💰 Venture Round - Trellis Technologies on 2023-04

B2B • Fintech • SaaS

<Trellis> Trellis makes insurance easy by meeting consumers where they are and helping them find the right personal insurance. The company provides embedded, digital insurance solutions for partners, insurers, and consumers — notably Trellis Connect (a consumer-permissioned data pre-fill solution for personal P&C accounts) and Savvy (an all-in-one embedded platform for comparing and purchasing personal property & casualty insurance, including licensed agents). Trellis targets fintechs, financial institutions, and insurance carriers to deliver omnichannel, brand-aligned insurance experiences.

📋 Description

• Own conversation quality • Own the metrics • Run experiments • Use AI as a real tool, not a buzzword • Partner with Analytics • Define success • Expand Abby • Be the user's voice

🎯 Requirements

• 7+ years in product • Strong experimentation skills • Lifecycle/engagement background • LLM familiarity • Data fluency • AI-native workflow • Strong product instinct • Excellent written and verbal communication • Proven senior IC • Bonus: Experience in insurance, fintech, or another regulated industry • Bonus: Background in conversational design, UX writing, or CX operations • Bonus: Familiarity with evaluating ML outputs to guide user flows • Bonus: Light Python or notebook experience

🏖️ Benefits

• Competitive compensation (75th+ percentile) • Flexible vacation (yes, *actually* flexible) • Health insurance starts day one • Wellness programming, because balance matters • 401(k) and HSA contributions, FSAs, bonuses & equity opportunities • Paid parental leave • Quarterly virtual and/or in-person events that keep us connected