Credit Balance Analyst I

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🕒 May 29

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Trend Health Partners

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

💳 Fintech

💰 Private Equity Round on 2023-01

Healthcare • Healthcare Insurance • Fintech

Trend Health Partners is a healthcare technology company focused on enhancing payer-provider collaboration to improve financial management in healthcare. By leveraging AI-enabled technology, Trend Health Partners offers solutions to reduce credit balances, minimize payment denials, and ensure payment accuracy, ultimately fostering better relationships among stakeholders in the healthcare ecosystem. With a commitment to neutrality and efficiency, they aim to reshape the healthcare financial landscape for the benefit of providers, payers, and patients alike.

📋 Description

• Reviewing and resolving healthcare credit balance accounts on behalf of health insurance clients • Analyzing the root cause of account balances • Partnering with provider staff to ensure accurate and complete resolution, whether through refunds, adjustments, or other action • Confirming account details and financial transactions in assigned Provider patient accounting system and other supporting applications • Completing detailed analysis to execute accurate, appropriate actions to ensure full resolution, including refunds or adjustments • Responding to external and internal follow-up requests in a timely manner • Managing accounts receivable to obtain closure on identified Client overpayments by supplying required supporting documents and detailed follow-up notes • Communicating effectively with internal teams and leadership to address questions and move accounts forward • Identifying and escalating complex issues or trends that may impact resolution • Maintaining a high level of accuracy while working in a fast-paced, performance-driven environment

🎯 Requirements

• Exposure to healthcare, insurance, or revenue cycle (coursework, internship, or patient accounting work experience preferred) • Excellent computer skills, including proficiency in Microsoft Office Suite, especially Excel • Strong analytical and problem-solving skills with the ability to review detailed information and identify discrepancies • Clear and professional written and verbal communication skills • Strong attention to detail and organizational skills with the ability to manage multiple priorities and review large amounts of data • Ability to work effectively in a remote environment with a reliable workspace and minimal distractions

🏖️ Benefits

• competitive salaries • highly valued health insurance • 401(k) plan with employer match • paid parental leave • more