Head of Technical Partner Management – North-Western Europe

Job not on LinkedIn

🕒 September 24

🇩🇪 Germany – Remote

⏰ Full Time

🔴 Lead

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Logo of Trend Micro Europe

Trend Micro Europe

5001 - 10000 employees

🔒 Cybersecurity

Cybersecurity

Trend Micro Europe is a leading cybersecurity company that focuses on making the world safe for exchanging digital information. With over 30 years of security expertise, Trend Micro provides a range of solutions including cloud security, antivirus software, endpoint protection, and network defense. Their XGen™ security strategy combines various threat-defense techniques and optimizes protection for different environments, enabling resilience for businesses, governments, and consumers. Trend Micro employs over 6,800 people across 65 countries and is known for its advanced global threat research and intelligence.

📋 Description

• Own the North-Western partner engagement operating model end-to-end, including technical ownership, delivery quality, and business outcomes from onboarding through renewal • Lead and develop the Technical Partner Management team through development plans, performance management, coaching, enablement, feedback, and career growth conversations • Balance business-unit-focused partner allocation with cross-regional initiatives and specialist activities • Ensure every regional partner has a designated Technical Partner Manager with clear accountability and engagement cadence • Track and act on partner satisfaction, technical feedback, engagement health, and renewal readiness • Lead or co-lead executive engagements and strategic reviews with complex or high-value partners • Align strategies and share best practices with the Head of South-Eastern Technical Partner Management • Collaborate with Channel, Services, Solutions, and Product leadership on business strategy and revenue targets • Represent the North-Western region in governance and strategic planning forums • Own recruitment, onboarding, and integration of new Technical Partner Managers • Design training and development plans and build specialist capabilities • Establish peer-learning forums and cross-business-unit knowledge sharing • Drive technical partner engagement that supports measurable revenue growth for partners and TrendAI

🎯 Requirements

• 5+ years in technical partner management, channel engineering, solution architecture, or equivalent technical leadership • Direct experience in people management or team leadership, including direct reports, mentoring, and performance management • Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence) • Experience managing distributed, multi-region teams • Strong cross-functional influence and stakeholder management skills • Fluent English required • Understanding of partner business models and their service catalogue • Fluency in German, French, Dutch, or a Scandinavian language • Experience in Germany, Austria, Switzerland, the United Kingdom and Ireland, the Netherlands, or Western European markets • Understanding of the Microsoft partner ecosystem and TrendAI Vision One platform • Experience helping partners transition from product reselling to service-based business models

🏖️ Benefits

• Competitive package • Professional development budget • Mentorship from security experts • Exposure to diverse partner types and use cases • Continuous learning on emerging threats and technologies • Real autonomy to shape the function • Collaborative, cross-border team environment

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