Clinical Specialist – Robotic Exoskeleton

🔥 20 hours ago

🇬🇧 United Kingdom – Remote

💵 £43k - £55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 1%

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Logo of Trexo Robotics

Trexo Robotics

11 - 50 employees

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

💰 Seed Round on 2021-05

Consulting • Manufacturing • Healthcare

Trexo Robotics is on a mission to redefine mobility solutions for all people, focusing specifically on pediatric rehabilitation. The company is developing a wearable robotic device designed to assist children with disabilities in experiencing walking, emphasizing user-centric design and accessibility to enabling technologies at home.

📋 Description

• Lead onboarding and hands-on training for new families and clinical partners receiving their Trexo devices. • Provide ongoing support to customers through regular check-ins, helping them use the device effectively and work towards meaningful goals. • Conduct hands-on Trexo trials with children and families at roadshows, conferences and other events across the UK and Europe. • Address daily customer queries via dedicated chat groups and manage support tickets. • Independently set up, adjust, and troubleshoot the Trexo device, including basic technical, mechanical, and software checks. • Work with families and clinicians to establish meaningful goals and monitor relevant measures and progress. • Gather customer feedback to share with engineering and product teams to drive continuous product improvement. • Work closely with global Customer Success and Sales teams to ensure a consistent customer experience. • Represent Trexo Robotics at clinical events, conferences and community-based activities.

🎯 Requirements

• At least 3 years' post-qualification experience in physiotherapy, rehabilitation, clinical practice, medical devices, mobility technology, or a closely related field. • Clinical experience at a level broadly equivalent to NHS Band 6, or equivalent experience in private/independent practice or a clinical specialist role within the medical device or healthcare industry. • Experience working with children with complex mobility needs, neurological conditions, physical disabilities, or rehabilitation needs. • Tech-savvy with the confidence to independently set up, adjust, and troubleshoot technical equipment. • Strong verbal and written communication skills with excellent empathy and patience. • Willingness and ability to travel extensively, with approximately 75% travel across the UK and occasional travel elsewhere in Europe. • Ability to safely lift and handle equipment weighing up to 27 kg (60 lb). • Hold a valid UK driving licence.

🏖️ Benefits

• Employee stock options • Home Office Setup allowance • Car allowance • Private health insurance

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