Regional Care Manager, Southern

🕒 May 28

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Trillium Health Resources

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance • Mental Health • Substance Use

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Ensure members receive whole person-centered care to meet their individual and complex physical, mental health, and social needs. • Serve as the single point of contact for members and work with a multidisciplinary care team, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians to promote continuity of care and quality care for each member. • Provide oversight and/or outreach, engagement, and support of members receiving Tailored Care Management. • Facilitate comprehensive assessments of members’ needs and evaluate results to determine the appropriateness and effectiveness of care. • Ensure the initiation and continuance of integrated care plans that incorporate a member’s physical health, mental health, social support, lifestyle, community involvement, and risks to well-being, among others. • Facilitate regular meetings with members, both face-to-face and telephonically. • Consult with providers to gather and share information relevant to each member’s care including care management comprehensive assessments, and reassessments.

🎯 Requirements

• Must meet Qualified Professional (QP) status. • Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing with four (4) years full-time experience with the MH/DD/SA population served. • A graduate of a college or university with a master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. • If serving members with Long Term Services and Support (LTSS) needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. • Must have a valid driver’s license. • Must reside within Trillium’s Southern Region, which includes the counties: Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson and Scotland.

🏖️ Benefits

• Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies

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