Office Manager – Administrator

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TruBlue Home Service Ally

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B2C • B2B

TruBlue Home Service Ally is a franchised home services company that provides handyman, home repair, preventative maintenance plans, and senior home safety and accessibility modifications to help seniors and busy homeowners age in place and maintain their properties. Services are performed by background-checked, bonded, and insured Tru‑Pro® Technicians and include interior and exterior repairs, seasonal work, deck building/repair, realtor and commercial property maintenance, and customized senior home safety assessments and modifications. The company operates through locally owned franchise locations and emphasizes ongoing maintenance plans and trusted local service.

51 - 200 employees

👥 B2C

🤝 B2B

📋 Description

• Maintain communication with customers via our office phone system, texting, and emails • Schedule meetings with potential customers for our estimators • Schedule approved jobs according to staffing availability • Maintain inventory of all literature and marketing materials used by TruBlue • Relay any communications between clients, staff, and management • Track hours worked by employees per job • Track purchases made for each job • Assist the manager with sending out invoices when the projects are complete • Assist estimators with material location and pricing • Help maintain our social media accounts and email communication with our prospects

🎯 Requirements

• Excellent computer skills, including Excel, Word, and CRM platforms • Excellent social media knowledge including Facebook, Nextdoor, etc. • Strong work ethic and take pride in your work • Expert in customer satisfaction • Ability to communicate with clients with diverse socioeconomic status and age differences • Ability to work with a diverse team of employees • Ability to set an efficient schedule for a growing number of crew members • Ability to adjust to interruptions • Have a basic knowledge of business principles including profitability and efficiency • Qualified candidates will need a driver's license and transportation • Must be a legal citizen of the US • Speak fluent English.

🏖️ Benefits

• Regular Work Hours • Flexible Scheduling • 6 paid holidays • Paid vacations • TruBlue t-shirts, polos, and other company gear • Strong Office Support after 6-month anniversary