Retail Inventory Manager

🕒 October 4

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

👻 Ghost score 28%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 42 days.
• Jobs at this company usually fill in 26 days.
• Reposted once.
• No salary listed.

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Trulieve

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2016

🏥 Healthcare

🍽️ Food & Beverage

⚕️ Healthcare Insurance

Healthcare • Food & Beverage • Healthcare Insurance

Trulieve is a fast expanding cannabis organization dedicated to helping patients regain their quality of life through medicinal and recreational marijuana. The company prides itself on diversity, social responsibility, and innovation within the cannabis industry, and offers various career opportunities across corporate, production, and retail sectors.

📋 Description

• Lead daily Inventory Fix intake, prioritization, assignment, research, correction, approval support, and closure across supported retail systems and states • Ensure complete and reliable supporting documentation before inventory records are changed • Establish and monitor service levels for aging, response time, resolution time, backlog, and escalated requests • Review and escalate higher-risk, unusual, material, or repeat requests indicating possible control breakdowns, fraud, theft, regulatory exposure, or systemic issues • Coordinate support for scheduled retail physical inventories, including count file preparation, upload review, variance support, posting, and controlled resolution of system exceptions • Research inventory movement and transaction history across SAP, OMS, Dutchie, MJ Platform, Metrc, BioTrack, and other applicable systems • Identify and document system defects, interface failures, package or batch issues, and data-conversion errors affecting inventory accuracy • Participate in user acceptance testing, implementation readiness, and post-implementation monitoring for retail inventory system changes • Document ticket types, required inputs, research steps, decision rules, procedures, approvals, state-specific requirements, and escalation scenarios • Maintain standard work, job aids, decision trees, and examples for Inventory Fix requests • Cross-train backup resources and support a consistent national ticket taxonomy framework • Maintain ticket volume, type, location, age, resolution, root-cause, repeat-issue, and process-owner data • Identify high-volume and high-risk sources of demand and recommend opportunities to eliminate preventable tickets • Partner with Retail Operations, Compliance, Technology, Supply Chain, Quality, Finance, and Profit Protection • Support inventory-integrity investigations with system history, transaction evidence, correction records, and subject-matter expertise • Travel to retail locations as needed and work extended hours during month-end inventories, implementations, or urgent inventory events

🎯 Requirements

• Five or more years of progressive experience in retail inventory, inventory control, store operations, regulated inventory, or a related field • Demonstrated experience researching inventory transactions, reconciling discrepancies, and processing controlled inventory corrections • Ability to manage detailed operational work, competing deadlines, month-end activity, and escalation priorities with accuracy and discipline • Strong written and verbal communication skills, including the ability to clearly document decisions, procedures, risks, and unresolved issues • Intermediate to advanced Microsoft Excel skills • Experience working with ticketing or workflow systems • Experience training or cross-training others on systems and inventory procedures • Ability to work effectively across Retail Operations, Compliance, Technology, Finance, Supply Chain, and other business functions • Experience in a complex, multi-state, highly regulated retail environment • Experience with SAP or SAP Fiori, OMS, Dutchie, MJ Platform, Metrc, BioTrack, Zendesk, OpenText, or comparable platforms • Experience supporting physical inventory counts, system implementations, user acceptance testing, and data-conversion activities • Knowledge of SOX documentation expectations, inventory audit trails, segregation of duties, and change authorization • Experience participating in workflow automation, structured intake, reporting, or inventory-governance improvement initiatives • Cannabis retail or seed-to-sale inventory experience

🏖️ Benefits

• Comprehensive benefits package • Paid time off

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