Senior Solutions Architect, Public Sector

Job not on LinkedIn

🕒 February 25

🇺🇸 United States – Remote

💵 $140k - $190k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Truv

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Truv is a one-stop income and employment verification solution that empowers businesses to make confident decisions. It unlocks the power of consumer-permissioned data, offering reliable API connections to payroll accounts for income, employment, and insurance verification, and enabling quicker approvals for lenders and better experiences for consumers. With integrations from over 50 payroll providers and direct connections to 9,200 employers, it covers a vast array of the workforce, including 120 million working Americans and a majority of top companies in the US.

📋 Description

• Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization. • Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment. • Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources. • Create and deliver training programs for customer teams. • Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization. • Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption. • Partner with Product and Engineering teams to advocate for customer needs and provide market feedback. • Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes.

🎯 Requirements

• 5+ years of experience in technical customer success, solutions architecture, or similar customer-facing technical role within B2B SaaS • Proven track record at early-stage startups (50-200 employees) • Minimum 5 year tenure in previous positions, demonstrating stability and impact • Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture • Enterprise account management or customer management experience essential • Strong analytical and problem-solving capabilities • Outstanding communication skills with ability to explain technical concepts to various audiences • Bachelor's degree in Computer Science, Engineering, or related field • Ability to travel up to 30%

🏖️ Benefits

• Competitive salary and equity package. • Fully Remote. • Health, dental, and vision benefits. • 401(k) • Flexible time off. • Work with cutting-edge technology and innovative customers. • Learn from experienced leadership team from top tech companies. • High-impact role with clear growth trajectory. • Opportunity to shape the future of financial data access.