Twilio
5001 - 10000 employees
🔌 API
🤝 B2B
API • B2B
Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.
Manager, Personalized Support
🕒 Yesterday
⛰️ Colorado, Hawaii, +8 more states – Remote
💵 $117k - $146.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
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Twilio
5001 - 10000 employees
🔌 API
🤝 B2B
API • B2B
Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.
📋 Description
• Manage personalized support functions within Twilio’s Customer Support organization • Contribute to Twilio’s mission of delivering communications solutions and personalized customer experiences • Participate in project or team in-person meetings when occasional travel is required • Attend ad-hoc team gatherings, functional off-sites, or customer meetings as requested
🎯 Requirements
• Must be located in an eligible U.S. location; not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC • Skills, experience, and geographic location may determine starting salary • May be required to travel occasionally for project or team in-person meetings
🏖️ Benefits
• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Support for employee volunteering and donation efforts
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