Senior Strategic Account Executive

🕒 June 1

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Drive new, upselling business revenue by identifying, qualifying, and closing high-impact opportunities with enterprise customers. • Own the entire sales cycle — from prospecting to negotiation and closing — with a focus on strategic and consultative selling. • Understand customer needs and business drivers to position Twilio’s platform and APIs as transformative solutions. • Build and maintain strong, long-term relationships with key stakeholders, including C-level executives, technical leaders, and business decision-makers. • Collaborate with Solutions Engineers, Product, Marketing, and technical teams to design and deliver value-added solutions. • Develop account plans, territory strategies, and accurate sales forecasts to achieve and exceed revenue targets. • Navigate complex sales cycles involving multiple stakeholders and buying centers. • Continuously learn and stay informed about Twilio’s evolving product suite and industry trends to better serve clients. • Represent Twilio at industry events, conferences, and meetings to build pipeline and elevate brand awareness. • Champion the voice of the customer internally to help shape future product enhancements and go-to-market strategies.

🎯 Requirements

• 15+ years of experience in B2B sales, preferably in the SaaS, cloud communications, or enterprise software industries. • Proven track record of consistently exceeding sales quotas and driving multi-million dollar deals. • Experience selling complex solutions to technical and business stakeholders at the enterprise level. • Strong consultative selling skills and ability to develop tailored value propositions for strategic accounts. • Excellent communication, negotiation, and presentation skills, both written and verbal. • Comfortable navigating complex organizations and influencing cross-functional teams (e.g., product, marketing, engineering). • Deep understanding of the sales cycle, including prospecting, qualifying, forecasting, and closing. • Ability to thrive in a fast-paced, ambiguous, and high-growth environment. • Experience using Salesforce or similar CRM tools to manage pipelines and forecast revenue. • Strong business acumen and ability to understand customer pain points and industry trends. • Bachelor’s degree required; MBA or technical background is a plus. • Fluency in English.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program