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Strategic Account Executive

🔥 8 minutes ago

🌐 United Kingdom, Ireland – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 10%

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Sell into high-value prospects and customers • Grow the business across EMEA, with particular focus on Northern Europe • Manage fast-growing customers in the region • Drive product cross-sell, upsell, and revenue growth • Source net-new opportunities within a set of accounts • Service the fastest-growing customers in the region • Grow revenue and share of wallet within a key account list • Open opportunities to purchase Twilio products and services, including voice, messaging, email, contact centre, and account security software • Maintain high levels of customer satisfaction • Create pricing proposals, negotiate terms, and manage the contract process • Sell solutions to technical and business audiences • Build trust with technical customers and peers • Simplify complex contractual, technical, and financial details • Balance challenging priorities and manage multiple projects and deals simultaneously

🎯 Requirements

• 5+ years of Account Management/Sales experience selling and closing complex technical solutions to a large customer base • History of working with accounts ranging from large multinational enterprise customers to Digital Natives • Experience building and maintaining relationships up to C-suite • Demonstrated success achieving quota consistently • Track record of Account Management experience and solid understanding of cross-selling and upselling solutions within a mature customer base • Solid understanding of financial reporting within a direct customer base, including revenue tracking • Experience selling to both business and technical stakeholders • Experience and understanding of the communications market preferred • Experience selling or working with Messaging, Voice, Email, Contact Centre, or Account Security Verification preferred, or prior experience in a traditional telecommunications environment/business • Curious networker

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work arrangement • Approximately 25% travel to connect in person with customers and colleagues

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