Senior Platform Engineer, MarTech

🕒 October 12

🇺🇸 United States – Remote

💵 $145k - $165k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

🦅 H1B Visa Sponsor

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Own configuration, day-to-day support, and continuous improvement of Braze, Hightouch, and related MarTech platforms • Collaborate with Marketing, Enrollment, Acquisition, Product, and Data to translate business needs into platform capabilities • Manage shared intake and prioritization, including scope, effort, urgency, timelines, and escalation of competing priorities • Standardize reusable Braze Canvas architecture, templates, build processes, testing, and release checks • Maintain integrations across Braze, Hightouch, Snowflake, Salesforce, and mail vendors • Ensure accurate customer attributes, events, audience synchronization, and reporting data • Implement personalization capabilities including Liquid templates, behavioral triggers, and send-time optimization • Monitor reliability, data integrity, deployment time, and request turnaround; improve dashboards and automated alerts • Troubleshoot platform and delivery issues and resolve root causes with vendors • Develop and support landing pages, APIs, webhooks, automation, and communication integrations with Twilio, Zoom, Firebase Cloud Messaging, AWS SNS, and email services • Apply testing, safe deployment, secure access, credential management, consent handling, and data protection practices • Implement and govern website tracking through Google Tag Manager, including server-side tagging, consent-mode integration, and conversion APIs • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or related STEM field • 3+ years of relevant experience in MarTech engineering, marketing technology operations, or platform integrations, with ownership of production platforms and stakeholder delivery • Strong communication and collaboration skills with Marketing, Enrollment, Acquisition, Product, and Data • Ability to translate business requests into clear technical requirements and manage expectations • Experience building and operating multi-step customer journeys in a journey orchestration platform such as Braze, Iterable, Customer.io, or SFMC • Experience with segmentation, event-triggered logic, and Liquid or similar templating • Proficiency in SQL and understanding of customer data models, data quality, and synchronization across engagement platforms, data warehouses, and CRM systems • Working programming skills in Python/Java, JavaScript/TypeScript, or a comparable language • Experience troubleshooting REST APIs, webhooks, and authentication • Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable • Full-stack development experience with HTML, CSS, JavaScript, backend services, and APIs is preferred • Preferred experience with Salesforce, Snowflake, mail vendor integrations, Twilio, Zoom APIs, Firebase Cloud Messaging, AWS SNS, email delivery infrastructure, tag management systems, Git, automated testing, CI/CD, cloud deployments, monitoring or analytics dashboards, email deliverability, consent management, healthcare technology, sensitive customer information, AI-native products, internal developer platforms, and startup environments

🏖️ Benefits

• A competitive compensation package in line with leading technology companies • A remote and accomplished global team • Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • High level of flexibility

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