Associate Director, Donor Experience

🕒 October 20

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

University of Arkansas System

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

🏥 Healthcare

💼 Consulting

📚 Education

💰 $9.9M Grant on 2022-02

Healthcare • Consulting • Education

University of Arkansas System is a comprehensive public university system dedicated to advancing economic, educational, and cultural development in the state of Arkansas. The system incorporates a wide range of campuses and units, providing access to quality education, research, and community service. It offers premium benefits to its employees and hosts regular board meetings to discuss strategic planning and governance. The University of Arkansas System is committed to fostering growth through its strategic Transformation 2025 Plan and is led by a newly appointed president, retired United States Air Force Lieutenant General Jay B. Silveria. The system includes numerous universities, community colleges, and specialized institutions across Arkansas.

📋 Description

• Engage, cultivate, and steward donors giving $1,000–$4,999 annually • Manage donor retention, renewals, upgrades, and identify prospects for major and planned giving • Develop personalized outreach and stewardship through calls, emails, handwritten correspondence, events, and donor recognition • Partner with Annual Giving, Major Gift Officers, and internal teams to identify, qualify, and advance prospective donors • Coordinate direct mail and email solicitation campaigns • Develop donor communications and share stories connecting philanthropic interests with UAMS initiatives • Maintain the DXO Story Bank with donor-focused stories highlighting UAMS programs, priorities, and impact • Use Affinaquest to maintain donor records, manage workflows, automate communications, and support outreach • Monitor retention, upgrades, referrals, outreach activities, and campaign performance • Collaborate with Development, Annual Giving, Donor Relations, Marketing, and college-level partners • Maintain donor confidentiality and comply with HIPAA, FERPA, and fundraising standards • Explore emerging technology, AI-assisted tools, and digital engagement strategies • Perform other duties supporting UAMS fundraising and development initiatives

🎯 Requirements

• Bachelor’s degree plus three (3) years of experience in fundraising, donor relations, alumni relations, annual giving, or a related field, including direct donor contact and relationship or portfolio management required • CRM/database experience required • Must have a valid Driver’s License • Strong organizational skills and ability to manage multiple relationships and priorities • Strong written and verbal communication skills • Comfort with databases or CRM systems; Affinaquest or equivalent preferred • Aptitude for technology and interest in CRM-based automation, including workflows, email journeys, and segmentation • Master’s degree in communications, public relations, public works, business, philanthropy, or marketing preferred • CFRE credential or progress toward CFRE preferred • Active involvement in AFP or other professional fundraising organizations preferred • 5+ years of progressive fundraising experience preferred • Experience in annual giving, pipeline development, or donor qualification preferred • Familiarity with mid-level giving programs, grateful patient fundraising, or affinity-based engagement strategies preferred • Ability to source and communicate donor impact stories preferred • Experience making direct gift asks or renewal requests preferred • Experience building and managing automated donor or marketing communications preferred

🏖️ Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Retirement: Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume