Team Lead Professional Services

🕒 October 2

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🗣️🇩🇪 German Required

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Logo of Univention

Univention

51 - 200 employees

Founded 2003

🤝 B2B

📚 Education

☁️ SaaS

B2B • Education • SaaS

Univention is a company that specializes in open-source solutions for identity and access management (IAM). They provide scalable and highly available IAM solutions which enable organizations to maintain control over their identity processes and resources. Their products include Univention Corporate Server (UCS), UCS@school for educational institutions, and Nubus, a robust IAM portal for software applications. Univention's solutions are designed to integrate seamlessly with Active Directory environments and offer a centralized, secure, and user-friendly access to IT resources. Univention's open-source approach offers transparency and flexibility, supporting digital sovereignty for educational, governmental, and diverse organizational sectors.

📋 Description

• Lead a Professional Services team currently comprising 10 employees • Develop clear goals, priorities, and structures with a focus on measurable results • Identify challenges in projects and within the team at an early stage • Independently develop pragmatic solutions • Ensure reliable, high-impact project outcomes • Build long-term customer relationships • Coach team members and support their professional and personal development • Further develop the team, department, and organization • Build a positive, high-performing, and motivating team environment • Work closely with other departments • Ensure clear communication, smooth processes, and alignment around shared goals • Lead teams and stakeholders through challenging crisis situations

🎯 Requirements

• At least 5–8 years of relevant professional experience leading teams and complex multi-stakeholder projects • Experience leading and developing teams • Experience coordinating customers, partners, and internal teams in multi-stakeholder projects • Experience managing crises in demanding projects • Fast, structured, and analytical approach to problem-solving • Ability to quickly develop an understanding of highly complex technical topics • Technical expertise in IT infrastructures, ideally Linux environments or Identity and Access Management (nice to have) • Experience with the working methods, culture, and collaboration practices of the open-source community (nice to have) • Experience leading predominantly remote teams (nice to have)

🏖️ Benefits

• Remote work or the option to work from one of the company's locations • Flexible working hours • Individual learning and knowledge-sharing formats for professional development • Responsibility and direct influence on team, department, and project success • Open and respectful company culture • Workation opportunities in EU countries • Flexible vacation policies • Permanent employment contract • Purpose-driven, future-oriented work environment

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