
Healthcare Insurance • Recruitment • SaaS
Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.
51 - 200 employees
⚕️ Healthcare Insurance
🎯 Recruiter
☁️ SaaS
November 21

Healthcare Insurance • Recruitment • SaaS
Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.
51 - 200 employees
⚕️ Healthcare Insurance
🎯 Recruiter
☁️ SaaS
• Verify patient insurance benefits and coverage for physical therapy services. • Obtain, submit, and track prior authorizations for therapy sessions. • Update patient records with insurance and authorization details in the EMR (Jane). • Liaise with payers to clarify coverage requirements and resolve issues. • Track the status of pending authorizations and alert the team of delays. • Support the billing team by assisting with claims follow-up and denial resolution. • Provide clear explanations of insurance benefits and patient responsibility when needed. • Ensure compliance with insurance and clinic documentation standards.
• Prior experience in insurance verification, authorizations, or medical billing support (physical therapy experience strongly preferred). • Familiarity with insurance portals (e.g., Availity) and EMR systems. • Strong organizational and documentation skills. • Clear, professional communication skills (written and verbal). • Ability to work independently, prioritize tasks, and meet deadlines. • Positive, energetic, and team-oriented attitude.
• Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Make a meaningful impact by helping to build and strengthen families across the globe.
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