Patient Account Representative

Job not on LinkedIn

4 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Us Therapy

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SaaS • eCommerce

Us Therapy is a SaaS platform that provides a link-in-bio and social media growth toolkit for creators, influencers, small businesses and other online publishers. It centralizes links, offers customizable Linktree-style profiles, QR code generation, link shortening, scheduling and auto-posting, AI-powered content and caption generation, automated Instagram replies, lead collection and integrations with email/marketing tools, and monetization features such as shops, digital product sales and affiliate linking. The product includes analytics to track clicks, engagement and revenue to help users grow, engage and monetize their audiences.

11 - 50 employees

Founded 2023

☁️ SaaS

🛍️ eCommerce

📋 Description

• Work closely with patients to resolve billing and payment issues. • Research and resolve discrepancies in patient accounts. • Process payments and refunds. • Review and update patient insurance information. • Communicate with insurance companies to obtain prior authorizations and verify coverage. • Follow up on unpaid claims and denials. • Maintain accurate and up-to-date patient account information. • Provide excellent customer service to patients and healthcare providers. • Collaborate with other departments to improve processes and ensure timely reimbursement. • Maintain knowledge of current insurance regulations and coding requirements.

🎯 Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred • 1-2 years of experience in medical billing and collections • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies • Strong attention to detail and ability to work independently • Excellent communication and customer service skills • Proficient in Microsoft Office, Waystar, Japari and other computer programs

🏖️ Benefits

• Competitive compensation • Front Office Monthly Incentive based on meeting metrics • Excellent benefits package including 401k, health, dental, and generous paid time off • Multiple opportunities for professional development, specialization, and leadership • Employee discount plans • Employee Assistance Program (EAP) • Investment from a company that wants you to succeed and thrive.