Program Director – Copay

🕒 October 13

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🔴 Lead

📋 Program Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 30 days.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Valeris

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Lead, develop, and train a team of program managers in delivering exceptional customer service • Use Valeris’ leadership competencies to drive team success • Teach, coach, and mentor program managers upon hire and on an ongoing basis • Conduct regular one-on-one meetings with direct reports • Serve as a senior Valeris resource for assigned customers • Act as the first point of escalation for customer issues and inform the VP, Client Services • Resolve internal issues and conflicts at the lowest possible level • Review scoping requests, pricing, and statements of work for accuracy • Drive contract renewals before program expiration dates • Review significant client deliverables before customer delivery • Oversee program scope, budgets, spend, amendments, and change orders • Partner with program managers and sales to expand business and identify upsell opportunities • Drive account strategy, customer retention, and operational excellence • Gauge client satisfaction with assigned program managers and programs • Develop best practices, routines, and tools for program management • Build operational relationships with other Valeris departments • Ensure adherence to training deadlines, corporate policies, and SOPs • Conduct miscellaneous tasks or projects as assigned

🎯 Requirements

• Bachelor’s degree or higher • 7+ years of related professional experience, including leading Individual Contributors • Advanced skills in Microsoft Office and Visio • Financial management skills, including invoicing, accounts receivable, and budget development/tracking • Strong data analysis and analytical background • Demonstrated leadership and personnel management experience • Program management skills and experience • Highly organized and detail-oriented • Ability to multitask and prioritize client issues • Excellent verbal, written communication, and interpersonal skills • Strong business acumen • Ability to type at least 35 words per minute with 97% accuracy preferred • Flexibility to travel as needed preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Minimal travel flexibility preferred

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